Contracts Manager

Housing 21; England; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Blue Light Card discount

Holiday trade scheme

Occupational Sick Pay

Occupational Maternity Pay

Job summary

Housing 21 is seeking an experienced contract management professional to lead and manage a portfolio of centrally managed contracts. This role focuses on delivering high-quality services, ensuring compliance with legislation, and driving continuous improvement.

The successful candidate will work closely with procurement teams and should possess strong stakeholder management skills. Benefits include flexible working options, a nine-day fortnight, and a supportive workplace culture.

Qualifications

• Professional knowledge and experience in contract management.
• Demonstrated track record of effective supplier and contract management.
• Ability to conduct independent investigations and recommend solutions.

Responsibilities

• Lead the management and performance of centrally managed contracts.
• Ensure quality services and compliance with legislation.
• Monitor contractor performance and identify improvement opportunities.

Skills

Contract management

Supplier management

Financial management

Project management

Education

Degree level or relevant experience

Tools

Supplier portals

Job description

Hours: Full time - 35 hours per week / 70 hours over two weeks (nine-day fortnight)

The role

Join Housing 21 and play a key role in ensuring our centrally managed contracts deliver high-quality services, value for money, and full compliance with legislative and regulatory requirements.

In this role, you will lead the management, planning, and delivery of a diverse portfolio of contracts, driving best practice in contract management and continuous service improvement.

Working closely with procurement colleagues, you will act as the contract lead for tendering activities and support the successful delivery of strategic contracts across the organisation.

• Lead the effective management and performance of centrally managed contracts.
• Ensure contracts deliver quality services, value for money, and compliance with relevant legislation.
• Work in partnership with procurement teams to support tendering and contract award processes.
• Monitor contractor performance and identify opportunities for continuous improvement.
• Ensure adherence to organisational governance requirements, including Health & Safety and GDPR obligations.
• Build strong relationships with internal stakeholders to maximise contract value and service delivery outcomes.

This is an excellent opportunity for an experienced contract management professional who can influence stakeholders, drive performance, and ensure high standards of compliance and service delivery.

While the role is home based the successful candidate will be required to attend meetings including team meetings at our head office in Birmingham as required.

What we’re looking for

• A professional knowledge and/or experience of contract management
• Demonstrable experience and proven track record of effective supplier and contract management
• Experience of working together with external suppliers to solve problems
• Ability to conduct independent investigations, to spot and highlight areas of concern, then recommending and delivering solutions
• Information gathering, reporting and monitoring systems
• Financial management and budgetary control techniques
• Knowledge and understanding of software including supplier portals and systems
• Experience of managing contract management processes i.e., from contract award to regular review, data analysis through individual contract lifecycle
• Experience of developing, managing, and monitoring projects. For example, contract mobilisations to ensure equal and effective access to stakeholders ensuring contracts deliver best value is achieved and delivered
• Proven experience in developing and implementing strategy
• Educated to degree level or relevant experience – For example, working towards a sector related degree such as Membership in Chartered procurement and Supply or equivalent

Why us?

We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made.

An offer of employment will be subject to the satisfactory completion of a basic disclosure check, satisfactory references, and induction training.