Contracts Manager

Aramark; Belfast City District; On-site; GBP 35,000 - 52,000; Full time

Job summary

Aramark is recruiting a Cleaning Contract Manager to oversee cleaning operations across multiple client sites, ensuring service quality and strong client relationships. The role emphasizes compliance, health and safety, and efficient operational performance.

The position focuses on leading cleaning teams, managing budgets, and driving contract performance while maintaining high standards across all sites.

Qualifications

• Experience managing cleaning or facilities management contracts.
• Strong leadership and people management skills.
• Excellent communication and client relationship skills.
• Budget and cost control experience.
• Knowledge of Health & Safety and COSHH regulations.
• Good organisational and planning skills.

Responsibilities

• Oversee daily cleaning operations across assigned contracts.
• Ensure service delivery meets agreed standards and client expectations.
• Build and maintain strong client relationships.
• Conduct site inspections and quality audits.
• Recruit, train, manage, and support cleaning teams.
• Manage staffing levels, rotas, attendance, and performance.
• Control budgets, labour costs, and consumable spend.
• Ensure compliance with Health & Safety, COSHH, and company policies.
• Handle customer complaints, incidents, and corrective actions.
• Identify opportunities to improve services and grow contracts.

Skills

Leadership

People management

Client relations

Communication

Budget control

Planning

Job description

Select how often (in days) to receive an alert:

Select how often (in days) to receive an alert:

Aramark are recruiting for a Cleaning Contract Manager to manage cleaning services across a portfolio of client sites, ensuring excellent service delivery, strong client relationships, compliance, and operational performance.

Job Responsibilities

• Oversee daily cleaning operations across assigned contracts.
• Ensure service delivery meets agreed standards and client expectations.
• Build and maintain strong client relationships.Conduct site inspections and quality audits.
• Recruit, train, manage, and support cleaning teams.Manage staffing levels, rotas, attendance, and performance.
• Control budgets, labour costs, and consumable spend.
• Ensure compliance with Health & Safety, COSHH, and company policies.
• Handle customer complaints, incidents, and corrective actions.
• Identify opportunities to improve services and grow contracts.

Qualifications

• Experience managing cleaning or facilities management contracts.
• Strong leadership and people management skills.
• Excellent communication and client relationship skills.
• Budget and cost control experience.
• Knowledge of Health & Safety and COSHH regulations.
• Good organisational and planning skills.