Contracts & CAFM Coordinator – FM Operations

Artic Building Services Limited; Dartford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Sickness Scheme

Data storage consent

Background check

Job summary

Artic Building Services Ltd is seeking a highly organised Commercial Contracts Administrator to join our M&E and FM team. You will support the Contracts Manager, manage CAFM tasks, and coordinate both reactive and PPM works to ensure SLA compliance.

The role requires a proactive communicator with strong IT skills and experience in a fast-paced contract environment. You will liaise with engineers and subcontractors, produce detailed reports, and ensure accurate invoicing within set timeframes.

Qualifications

• 2+ years of demonstrable experience in a Service & Maintenance (S&M) or Facilities Management (FM) environment.
• CAFM system proficiency is essential.
• Highly logical, organised and methodical approach to ensure 100% completion.
• Ability to prioritise and multi-task to tight deadlines.
• Strong IT literacy across Microsoft packages, especially Word and Excel.

Responsibilities

• Provide dedicated administrative support to the Contracts Manager with feedback on work progress and escalation of queries.
• Act as focal point for CAFM system, managing a high volume of callouts while adhering to SLAs.
• Raise quotes based on costing sheets provided by Contracts Manager.
• Track reactive and additional works and associated costs for transparency.
• Ensure works are invoiced within Artic's timeframes and compliant.
• Coordinate reactive and Planned Preventative Maintenance (PPM) in line with contracts.
• Liaise with Engineers and Subcontractors to maintain standards and escalate issues.
• Audit core reports to ensure compliance and facilitate invoicing.
• Compile Hard FM reports for Residential and Mechanical Contracts.

Skills

Contract administration

Organisational skills

Communication skills

Microsoft Office

Team coordination

Tools

CAFM system

Microsoft Excel

Microsoft Word

Job description

Artic Building Services Ltd is seeking a highly organised Commercial Contracts Administrator to join our M&E and FM team. You will support the Contracts Manager, manage CAFM tasks, and coordinate both reactive and PPM works to ensure SLA compliance.

The role requires a proactive communicator with strong IT skills and experience in a fast-paced contract environment. You will liaise with engineers and subcontractors, produce detailed reports, and ensure accurate invoicing within set timeframes.