Contracts Administrator: CRM & Sales Coordination

Bagnall & Morris (Waste Services) Ltd; Bromborough; On-site; GBP 28,000 - 36,000; Full time

Job summary

Bagnall & Morris (Waste Services) Ltd in Bromborough is seeking a Contracts Administrator to support the day-to-day coordination and processing of customer contracts across our sales, service and admin teams.

You will ensure new sales, leads, customer information and contract changes are recorded accurately while helping enquiries and contracts move smoothly through each stage, delivering reliable service to colleagues and customers.

Responsibilities

• Processing new sales accurately on AMCS and Gains
• Entering customer details and new sales leads into the CRM system
• Distributing inbound web and telephone leads to the appropriate teams
• Ensuring all leads, customer information and contract updates are recorded accurately
• Maintaining regular communication with the field sales team, providing updates and progress checks
• Supporting Customer Services with retention contracts through the CRM system
• Assisting the sales team with quotations, documentation and pending contracts
• Helping customers provide notice to their existing suppliers where required
• Liaising with service teams and suppliers regarding deliveries and service requirements
• Carrying out credit checks and confirming that supporting information is accurate and complete
• Managing the electronic filing of contracts and related documentation
• Completing contract roll-out and cancellation processes accurately
• Following departmental procedures and completing work within agreed service levels
• Supporting pre-invoice checks, credit note processing and other ad hoc administrative tasks

Job description

Bagnall & Morris (Waste Services) Ltd in Bromborough is seeking a Contracts Administrator to support the day-to-day coordination and processing of customer contracts across our sales, service and admin teams.

You will ensure new sales, leads, customer information and contract changes are recorded accurately while helping enquiries and contracts move smoothly through each stage, delivering reliable service to colleagues and customers.