Contracts & Sales Admin Specialist

Panda Ireland; Wirral; On-site; GBP 24,000 - 32,000; Full time

Job summary

Panda Bromborough is looking for a Contracts Administrator to join our team and support the field sales team with the day-to-day coordination and processing of customer contracts.

You’ll ensure new sales, leads, customer information and contract changes are recorded accurately while helping enquiries move smoothly through each stage. This busy role suits someone organised, detail-focused and confident using multiple systems.

Qualifications

• Strong administration skills with excellent attention to detail.
• Excellent organisation and time-management.
• Proficient in Microsoft Office applications.
• Experience communicating with customers by telephone.
• Clear written and verbal communication skills.
• Ability to work independently and use initiative.
• Experience in sales support or customer service preferred.

Responsibilities

• Process new sales accurately on AMCS and Gains.
• Enter customer details and new sales leads into the CRM.
• Distribute inbound web and phone leads to appropriate teams.
• Maintain accurate records of leads, customers, and contracts.
• Provide updates to field sales with progress checks.
• Support Customer Services with retention contracts via CRM.
• Assist with quotations, documentation and pending contracts.

Skills

Administration

Time management

Microsoft Office

Customer communication

Written and verbal communication

Independent working

Sales support

Customer service

Waste industry knowledge

Job description

Panda Bromborough is looking for a Contracts Administrator to join our team and support the field sales team with the day-to-day coordination and processing of customer contracts.

You’ll ensure new sales, leads, customer information and contract changes are recorded accurately while helping enquiries move smoothly through each stage. This busy role suits someone organised, detail-focused and confident using multiple systems.