Contracts Administrator

Stannah Group; Orpington; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Market-aligned salary

Profit sharing bonus

25 days holiday plus bank holidays

Holiday purchase scheme

Pension scheme

Healthcare plan

Life assurance

Long service award

Employee discounts

Employee assistance

Job summary

Stannah Group is seeking a proactive National Contracts Administrator to support our contracts customers and branch network.

You will maintain contract data, generate reports, and handle communications with customers and colleagues while managing competing priorities under pressure.

The role requires strong organizational skills, attention to detail, and the ability to work both independently and as part of a team. We offer a comprehensive benefits package and a supportive work environment.

Qualifications

• Essential: GCSE English and Maths (grade C or above).
• Desirable: NVQ in Administration or equivalent experience.
• Excellent communication skills are required.
• Proficient in Microsoft Office applications.

Responsibilities

• Maintain accurate customer and contract data using databases and Excel.
• Produce reports and monitor progress against customer deadlines.
• Communicate effectively with customers, branches and colleagues.
• Resolve administrative queries in line with company procedures.
• Support continuous improvement and comply with company standards.

Skills

Excellent communication skills

Education

GCSE English and Maths

NVQ in Administration

Tools

Microsoft Office

Job description

Company Description

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Company Description

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Job Description

National Contracts Administrator Jobs in Orpington at Stannah - Join Our Team!

Are you a highly organised and customer-focused administrator looking for your next challenge?

We are seeking a proactive and detail-oriented Contracts Administrator to provide an efficient and professional administrative service in support of our National Contracts customers and branch network.

The successful candidate will have excellent communication skills, a positive 'can-do' attitude, and the ability to build effective working relationships at all levels of the organisation. You will be confident working independently and as part of a team, able to manage competing priorities, make informed decisions when required, and remain calm under pressure.

Flexibility, adaptability, and a commitment to continuous personal development are essential to succeed in this role.

Working hours: Monday to Thursday 09:00 - 17:15 and Friday 09:00 - 16:45

National Contracts Administrator Responsibilities:

• Maintain accurate customer and contract data using databases and Excel.
• Produce reports and monitor progress against customer deadlines.
• Communicate effectively with customers, branches and colleagues.
• Resolve administrative queries in line with company procedures.
• Support continuous improvement and comply with company standards.

Qualifications

National Contracts Administrator Requirements:

• GCSE in English and Maths grade C or above.
• NVQ in Administration (or equivalent) is desirable or proven experience in administration.
• Excellent communication skills
• Ability to use Microsoft Office

Additional Information

Benefits Include:

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.