Contract Support Specialist (Hybrid) - Client-Facing

ABM UK; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

ABM UK is recruiting for a Contract Support role, hybrid with Heathrow HQ office and work-from-home options. The successful candidate will manage and process work orders in line with CAFM systems, handle quotes, WIP, and purchase orders, and ensure site visits are coordinated and tracked.

Key focus areas include maintaining safety standards, efficient communication with clients, and delivering timely administrative support to meet KPI timelines.

Qualifications

• Strong understanding of Health & Safety protocols and CDM regulations for Principal Contractors.
• Advanced IT skills with MS Office (Excel, PowerPoint).
• Experience using CAFM systems and managing service work orders.

Responsibilities

• Prepare detailed quotations aligned with the contract schedule of rates, including labour and materials.
• Manage Works In Progress (WIP) and coordinate with the Finance team.
• Raise purchase orders to subcontractors for remedial/reactive work and quotations.
• Assign and coordinate subcontractor attendance and confirm site visits.
• Update IBMS/portals with job progress until completion.

Skills

Health & Safety protocols

CDM regulations

MS Office Suite

CAFM systems

Client-facing communication

Tools

CAFM software

Job description

ABM UK is recruiting for a Contract Support role, hybrid with Heathrow HQ office and work-from-home options. The successful candidate will manage and process work orders in line with CAFM systems, handle quotes, WIP, and purchase orders, and ensure site visits are coordinated and tracked.

Key focus areas include maintaining safety standards, efficient communication with clients, and delivering timely administrative support to meet KPI timelines.