Contract Support & Service Delivery Coordinator

CBRE Local UK; United Kingdom; On-site; GBP 25,000 - 36,000; Full time

Job summary

CBRE Global Workplace Solutions seeks a Contract Support in Leeds to handle customer service, administration, and work order coordination. You will allocate engineers, manage resources, and ensure timely service delivery within SLAs.

Ideal candidates have GCSEs with English and Maths, strong Microsoft Office skills, experience in facilities management or scheduling, and a detail-oriented, independent work style. Apply now.

Qualifications

• Good basic education (GCSE or equivalent) including English and Maths.
• Proficient in Microsoft Office (Outlook, Word, Excel) with Excel skills (basic functions, v-lookup).
• Experience with CAFM systems is advantageous.
• Customer-focused with excellent communication and organisational skills.
• Experience in a facilities management or scheduling environment is beneficial.

Responsibilities

• Raise and assign work orders to the appropriate resources.
• Allocate internal engineers to callouts and maintenance visits within SLAs.
• Understand contract scope and seek improvements to boost performance.

Skills

Customer service

Communication

Organisational skills

Team coordination

Education

GCSE or equivalent

Tools

Microsoft Office

Excel (v-lookup)

CAFM systems

Job description

CBRE Global Workplace Solutions seeks a Contract Support in Leeds to handle customer service, administration, and work order coordination. You will allocate engineers, manage resources, and ensure timely service delivery within SLAs.

Ideal candidates have GCSEs with English and Maths, strong Microsoft Office skills, experience in facilities management or scheduling, and a detail-oriented, independent work style. Apply now.