Contract Support Coordinator (13 month FTC)

CBRE Group, Inc.; Greater London; Sur place; GBP 29 000 - 36 000; Plein temps

Résumé du poste

CBRE Group, Inc. in London is seeking a Contract Support Coordinator on a 13-month FTC to provide administrative, analytical and reporting support to the team and clients.

You will manage platform reports, support the EMEA Technical Account Manager, and handle purchasing via MyBuy, JDE and Coupa, while ensuring accuracy and confidentiality.

Qualifications

• Previous experience in Facilities / Building Services administration
• Intermediate experience with Microsoft Office programs
• Advanced communication skills with a full understanding of customer needs & expectations
• Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemes
• Integrity, honesty and punctuality is expected
• Strong communication skills and the ability to deal with all levels of staff
• Reliable and conscientious
• Must possess excellent oral, written and interpersonal skills
• Able to maintain confidentiality of data interjected at the contract support level, prior to being reviewed by management personnel

Responsabilités

• Provides administrative support to the Hard Services team and customer.
• Provide support to EMEA Technical Account Manager for purchase order creations and reporting
• Manages purchasing using CBRE systems MyBuy, JDE and Coupa for the raising of work orders, purchase requests, reporting and billing submissions
• Collation of annual vendor contract renewals and updating of client S1
• Responds to general enquiries concerning area activities in accordance with established policies and procedures.
• Assists in budget preparation, reporting, control of records, statistics and personnel changes.
• Manages departmental technical systems such as; WebQuote, reference manuals, and shared support network drive
• Prepares and develops administrative platform policies and procedures.
• Provides support during new hire indoctrination process to include network access, email /phone setup, equipment & uniform orders, vehicles, access badges.
• Assists in planning, coordination and execution of departmental events and employee recognition programs.
• Maintain calendar schedule and distribution lists for assigned personnel.
• Assists in screening and orientation of new employees.
• Management of upload and download of CMMS Data
• Perform additional job duties as requested

Connaissances

Facilities administration

Microsoft Office

Communication skills

Customer focus

Confidentiality

Team coordination

Outils

MyBuy

JDE

Coupa

Description du poste

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support Coordinator (13 month FTC) to join our global account team, based in London.

The Role

To provide administrative, analytical and reporting support to the team and customers. Responsible for management of platform reports to include, monthly reports, overtime, budgets, works rejections, critical preventative maintenance validation records and submittals to client.

Supports Technical Account Manager by compiling reports, initiates routine correspondence specific to department; compiles, analyzes, and prepares data for administrative reports and presentations including S1 submission to the client.

Very customer focused as position interfaces with client and cross portfolio colleagues.

Key Responsibilities

• Provides administrative support to the Hard Services team and customer.
• Provide support to EMEA Technical Account Manager for purchase order creations and reporting
• Manages purchasing using CBRE systems MyBuy, JDE and Coupa for the raising of work orders, purchase requests, reporting and billing submissions
• Collation of annual vendor contract renewals and updating of client S1
• Responds to general enquiries concerning area activities in accordance with established policies and procedures.
• Assists in budget preparation, reporting, control of records, statistics and personnel changes.
• Manages departmental technical systems such as; WebQuote, reference manuals, and shared support network drive
• Prepares and develops administrative platform policies and procedures.
• Provides support during new hire indoctrination process to include network access, email /phone setup, equipment & uniform orders, vehicles, access badges.
• Assists in planning, coordination and execution of departmental events and employee recognition programs.
• Maintain calendar schedule and distribution lists for assigned personnel.
• Assists in screening and orientation of new employees.
• Management of upload and download of CMMS Data
• Perform additional job duties as requested

Skills Requires

• Previous experience in Facilities / Building Services administration
• Intermediate experience with Microsoft Office programs.
• Advanced communication skills with a full understanding of customer needs & expectations
• Enthusiasm and demonstration of pro-activity, diligence and alertness, with the willingness to participate in appropriate training schemes
• Integrity, honesty and punctuality is expected
• Strong communication skills and the ability to deal with all levels of staff.
• Reliable and conscientious
• Must possess excellent oral, written and interpersonal skills.
• Able to maintain confidentiality of data interjected at the contract support level, prior to being reviewed by management personnel.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.