Contract Manager - Logistics

MVP Search and Selection; West Devon; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Contract Manager to join their logistics team. This role involves developing strategic account plans, negotiating contracts, and fostering partnerships to enhance customer satisfaction and operational efficiency. You'll be part of a forward-thinking company that values sustainability and continuous improvement, offering a collaborative work environment where your contributions can significantly impact the business. If you're passionate about logistics and ready to take on a rewarding challenge, this opportunity is perfect for you.

Benefits

Competitive Salary

Career Growth Opportunities

Dynamic Work Environment

Collaborative Culture

Qualifications

• Proven experience in account/contract management within logistics.
• Strong commercial skills and understanding of contract law.

Responsibilities

• Oversee account plans ensuring exceptional service and cost optimization.
• Negotiate contracts and manage the entire contract lifecycle.

Skills

Account Management

Contract Negotiation

Logistics Operations

Cost Optimization

Communication Skills

Analytical Skills

Interpersonal Skills

Organizational Skills

Education

Bachelor's Degree in Business Administration

Logistics or Supply Chain Management

Tools

Contract Management Software

ERP Systems

MS Office Suite

Job description

Contract Manager - Logistics
Location: Flexible – sites in Leics, Northants, Wilts, Hants. One day per week working from home.
Package – DOE, in the region of £50 – 60,000 + car allowance, benefits, non-contractual bonus

Are you passionate about delivering best-in-class logistics solutions and exceeding customer expectations? As part of its continued growth journey, this multiple award-winning business, known for its commitment to sustainability and with an industry-leading reputation, is now seeking to grow its commercial team with the appointment of two Contract Managers.

In this role, you'll partner closely with key existing customers, overseeing their account plans and developing customer relationships to deliver excellence in customer service, profitability, Health & Safety, continuous improvement and additional operational growth. You will:

• Champion Customer Value: Develop and oversee comprehensive account plans that ensure exceptional service, cost optimisation, and continuous improvement initiatives.
• Negotiate Win-Win Contracts: Lead negotiations to establish favourable terms and conditions that align with strategic objectives and ensure long-term profitability.
• Navigate the Contract Lifecycle: Oversee the entire contract journey, from drafting and review to performance monitoring and compliance. Lead customer reviews, prepare and deliver reporting information packs.
• Foster Strategic Partnerships: Collaborate effectively with internal stakeholders across departments (operations, finance, IT, commercial, procurement) and key customer personnel to build strong, lasting relationships.
• Manage Costs: Analyse logistics costs, pricing structures and budget allocations to identify opportunities for cost reduction and optimisation.
• Deliver Continuous Improvement: Remain informed on industry trends, best practices, and regulatory changes to proactively identify opportunities for process improvement, automation and efficiency, driving operational excellence.

You'll thrive in this role if you possess:
• Proven experience in account / contract management, procurement or logistics operations within the transport, warehouse or distribution industry.
• Strong commercial skills and abilities; understanding of contract law, negotiations and contract administration principles.
• Ideally – previous operations management experience (transport or warehouse).
• Strong negotiation, communication, and relationship-building skills.
• A keen analytical mind with a focus on cost optimization and profitability.
• Able to interpret complex contractual documents and financial data.
• Effective communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• A passion for continuous improvement and exceeding expectations.
• Excellent organizational skills and the ability to manage multiple priorities effectively.
• Ideally – bachelor's degree in business administration, logistics, supply chain management or a related field.
• Knowledge of logistics and supply chain management concepts – transportation modes, inventory management, distribution networks
• Proficient in contract management software, ERP systems and MS Office suite

Benefits:
• Competitive salary and benefits package
• Career growth opportunities
• Dynamic and collaborative work environment
• Opportunity to make a significant impact in a growing logistics business