Contract Manager - Hard FM

Advanced Resource Managers Ltd; Kingholm Quay; On-site; GBP 55,000 - 75,000; Full time

Job summary

Advanced Resource Managers Ltd is recruiting an experienced Contract Manager to lead Hard FM services on a large healthcare contract in Dumfries & Galloway. You will oversee operational, financial, compliance and people performance, ensuring high-quality service and strong customer relationships.

The role requires managing a multidisciplinary team, driving transformation and continuous improvement, and building relationships with customers, stakeholders and contractors while maintaining

Qualifications

• Experience delivering Hard FM services in healthcare is preferred.
• Proven leadership of multidisciplinary teams.
• Strong financial acumen with P&L/budget accountability.
• Experience managing contractual compliance and KPIs.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead and manage Hard FM services across a large operational site.
• Take accountability for contractual, legal, health & safety and compliance requirements.
• Manage operational and financial performance, including budgets, forecasting and cost control.
• Lead and develop a multidisciplinary team, including managers responsible for projects, estates and compliance.
• Build strong relationships with key customers, stakeholders, contractors and partners.
• Monitor KPIs and performance data, identifying opportunities for continuous improvement.
• Lead transformation, service improvement and change initiatives.
• Manage operational risks and complex issues, making effective strategic decisions.
• Support recruitment, performance management, training, development and employee engagement.
• Identify and implement cost-saving and efficiency opportunities.
• Ensure robust governance, procedures and controls are maintained across the contract.

Skills

Hard FM management

Team leadership

Financial management

Contract/KPI management

People management

Change management

Stakeholder management

Decision making

Education

Degree or equivalent

Job description

Contract Manager - Hard FM

Location: Dumfries & Galloway
Sector: Facilities Management / Healthcare

We are currently recruiting for an experienced Contract Manager to lead the delivery of Hard FM services within a major healthcare environment.

The successful candidate will take overall responsibility for operational, financial, compliance and people performance across the contract, ensuring high-quality service delivery and strong customer relationships.

Key responsibilities:

• Lead and manage Hard FM services across a large operational site.
• Take accountability for contractual, legal, health & safety and compliance requirements.
• Manage operational and financial performance, including budgets, forecasting and cost control.
• Lead and develop a multidisciplinary team, including managers responsible for projects, estates and compliance.
• Build strong relationships with key customers, stakeholders, contractors and partners.
• Monitor KPIs and performance data, identifying opportunities for continuous improvement.
• Lead transformation, service improvement and change initiatives.
• Manage operational risks and complex issues, making effective strategic decisions.
• Support recruitment, performance management, training, development and employee engagement.
• Identify and implement cost-saving and efficiency opportunities.
• Ensure robust governance, procedures and controls are maintained across the contract.

About you:

• Experience managing Hard FM services, ideally within a healthcare environment.
• Proven experience leading and developing teams.
• Strong commercial and financial management experience, including P&L/budget accountability.
• Experience managing contractual compliance, operational performance and KPIs.
• Strong understanding of people management, including performance, absence, conflict and development.
• Experience leading transformational change and continuous improvement.
• Excellent communication, negotiation and stakeholder management skills.
• Strong problem-solving and decision-making ability.
• Degree qualified or equivalent industry experience.

This is an excellent opportunity for an experienced Hard FM Contract Manager looking to take ownership of a high-profile operational contract and lead a sizeable team within a complex healthcare environment.