Contract Manager (6 Month FTC)

Mitie Cleaning & Hygiene Services; Peterborough; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Choices lifestyle benefits

MiDeals discounts

Cycle-to-work

Life cover

Enhanced pension contributions

Employee recognition (Mitie Stars)

Job summary

Mitie Cleaning & Hygiene Services is seeking a Contract Manager to lead the delivery of integrated facilities management at a flagship 97,000m² Peterborough site on a 6‑month fixed-term contract. You will oversee Engineering, Cleaning, Security, Catering and Specialist Suppliers to ensure service delivery, compliance and client satisfaction.

The role requires strong contract management, budgeting and KPI oversight, with CAFM, procurement and health & safety leadership.

Qualifications

• Experience managing FM contracts in client-facing environments.
• Strong budgeting, KPI management and reporting skills.
• Knowledge of health & safety legislation and QHSE requirements.

Responsibilities

• Act as the primary client contact and oversee service delivery.
• Manage contract performance, budgets, KPIs, reporting and audits.
• Oversee maintenance, major works, subcontractors and procurement.
• Drive performance through CAFM, maintenance planning and value adds.
• Lead site teams while ensuring health & safety and QHSE compliance.

Skills

FM contract management

Budgets & KPIs

Subcontractors management

Procurement

CAFM systems

Health & safety

Stakeholder management

Team leadership

Education

City & Guilds or equivalent qualification

Tools

CAFM systems

Job description

Better places, thriving communities.

ROLE: Contract Manager 6 Month FTC

LOCATION: Peterborough

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an experienced Contract Manager to lead the delivery of integrated facilities management services at a flagship 97,000m² manufacturing site in Peterborough. This fixed-term opportunity will oversee Engineering, Cleaning, Security, Catering and Specialist Suppliers, ensuring exceptional service delivery, compliance and customer satisfaction.

Role Responsibilities

• Act as the primary client contact, building strong relationships and ensuring exceptional FM service delivery.
• Manage contract performance, budgets, KPIs, reporting, audits and continuous service improvements.
• Oversee facilities maintenance, major works, subcontractors and procurement activities to meet contractual standards.
• Drive operational performance through effective CAFM management, maintenance planning and value-added initiatives.
• Lead and develop site teams while ensuring full compliance with health & safety, statutory and QHSE requirements.

Required Qualifications

• City & Guilds, equivalent technical qualification, or significant facilities management experience within a client-facing environment.
• Proven experience managing FM contracts, including budgets, KPIs, subcontractors, procurement activities and service delivery performance.
• Strong knowledge of health & safety legislation, environmental compliance and QHSE requirements, with IOSH or NEBOSH qualifications desirable.
• Excellent communication, customer service and stakeholder management skills, with the ability to lead teams and drive performance in fast-paced operational environments.
• Strong understanding of technical services, asset management, CAFM systems and integrated FM delivery within manufacturing, industrial, FMCG or similar environments.

What's in it for you?

• Opportunity to lead the delivery of integrated facilities services at a flagship manufacturing site.
• Responsibility for a diverse operation covering Engineering, Cleaning, Security and Catering services.
• Exposure to a global manufacturing client within a high-profile contract.
• Ongoing development and leadership opportunities within Mitie.

There's a place for you at Mitie, join us today!

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Zehdan Raja at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?