Data Analyst

Mitie Cleaning & Hygiene Services; Rosyth; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

MiDeals discounts

Cycle-to-work

Enhanced pension

Mitie Stars rewards

Job summary

Mitie Cleaning & Hygiene Services in the United Kingdom seeks a highly analytical specialist to provide data-driven support for KPI reporting, asset management and operational delivery. You will turn complex data into actionable insights, influence stakeholders and help improve performance across contracts in Scotland and Northern Ireland.

The role emphasizes CAFM systems, dashboards and reporting to ensure contract compliance and continuous improvement.

Qualifications

• Experience in a fast-paced, data-driven operational environment.
• Strong understanding of CAFM systems and FM reporting tools.
• Experience in facilities management or similar operational settings.

Responsibilities

• Collaborate with Establishment Managers and operations teams to meet KPIs.
• Analyse performance data to identify trends, risks and opportunities.
• Support CAFM reporting and ensure contract compliance.
• Create dashboards and KPI reports for senior stakeholders.
• Maintain accurate estate and asset data and support process improvements.
• Provide reporting guidance across operations, estate and asset teams.
• Build strong relationships with clients, internal teams and partners.
• Drive continuous improvement of reporting frameworks and processes.
• Lead reporting enhancements where appropriate.

Skills

Advanced analytics

KPI reporting

Data visualization

Stakeholder management

Problem solving

Tools

CAFM systems

Excel

Job description

Job Overview

Reporting to the Performance Manager, you'll provide critical analytical support that enables data-driven decision making, ensures contractual compliance, and helps deliver outstanding performance across KPI reporting, asset management, and operational delivery.

Better places, thriving communities.

Job Overview

Reporting to the Performance Manager, you'll provide critical analytical support that enables data-driven decision making, ensures contractual compliance, and helps deliver outstanding performance across KPI reporting, asset management, and operational delivery. This is an excellent opportunity for a highly analytical professional who enjoys turning complex data into actionable insights, influencing stakeholders, and helping improve business performance.

What You'll Be Doing

• Partner with Establishment Managers and operational teams across Scotland & Northern Ireland to achieve and exceed contractual KPIs.


• Collaborate with supply chain partners and key stakeholders to support performance improvement initiatives.


• Monitor and analyse operational performance, identifying trends, risks, and opportunities to improve maintenance delivery and contract compliance.


• Provide expert guidance and reporting support to ensure operational, estate, and asset compliance requirements are met.


• Build and maintain strong working relationships with internal teams, clients, and external partners.


• Support the continuous improvement of business processes, reporting frameworks, and performance management practices.


• Maintain and enhance estate and asset data, ensuring accuracy, integrity, and compliance with contract requirements.


• Support and lead, where appropriate, the development and enhancement of CAFM reporting solutions.


• Produce meaningful performance insights using data visualisation and reporting tools to support operational decision making.

Working Relationships

• Operations Management


• Helpdesk and Technical Teams


• Asset Management


• Finance and Commercial Teams


• HR, IT and SHEQ Functions


• Supply Chain Partners

Success in this role requires the ability to build positive working relationships, communicate effectively at all levels, and foster a culture of collaboration and continuous improvement.

What We're Looking For

Essential Knowledge & Experience

• Experience working within a fast-paced, data-driven operational environment.


• Strong understanding of CAFM systems, FM reporting tools, and performance management.


• Experience within Facilities Management, Total Facilities Management (TFM), PFI contracts, or similar operational environments.

Technical Skills

• Advanced analytical and problem-solving skills.


• Strong experience using Excel to analyse large datasets and create meaningful insights.


• Ability to develop innovative reporting solutions that support operational performance and business objectives.


• Experience producing dashboards, KPI reports, and performance analysis for senior stakeholders.

Personal Qualities

• Excellent written and verbal communication skills.


• Strong stakeholder management and influencing abilities.


• Highly organised with exceptional attention to detail.


• Proactive, collaborative, and driven by continuous improvement.


• Able to translate complex data into clear recommendations and business actions.

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Ashish Gautam at [e-mail].

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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