Contract Manager

CBRE, Inc.; Leeds; On-site; GBP 60,000 - 90,000; Full time

Job summary

CBRE Global Workplace Solutions in Yorkshire is seeking a Contract Manager to lead hard services FM delivery, uphold SLAs, ensure compliance, and drive efficient operations. You will oversee engineering and operations teams, manage client relations, and monitor financial performance.

You will implement cost-reduction initiatives while maintaining quality and safety standards, and promote continuous improvement and staff training across the site.

Qualifications

• Experience in Hard Services FM, including self-delivery and subcontractor management.
• Strong leadership skills with ability to inspire and direct a team.
• Excellent written and verbal communication, solid health & safety knowledge (NEBOSH/IOSH preferred).
• Proficient in MS Office and well-organised.

Responsibilities

• Oversee contract performance, ensuring adherence to SLAs and compliance.
• Lead Engineering and Operations teams including performance and training.
• Manage client and stakeholder relations, reporting, and issue resolution.
• Control budgets, revenue, profit, and cost reduction while maintaining quality.
• Identify improvements and implement systems to meet contractual commitments.
• Ensure a safe working environment and ongoing staff development.

Skills

Facilities Management Experience

Leadership & Team Management

Communication & Health & Safety

Technical Proficiency

Performance Under Pressure

Tools

Microsoft Office Suite

Job description

Join the CBRE Global Workplace Solutions team as a Contract Manager! Are you a skilled facilities management professional looking for a new opportunity? CBRE Global Workplace Solutions is a leading global facilities management company, and we're looking for a Contract Managerto join our team in Yorkshire.

What You'll Do:

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to CBRE procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and CBRE management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance
• Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

What We're Looking For:

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Why CBRE GWS?

Join a leading global company and expand

your horizons. Enjoy ample opportunities for skill development and professional advancement. Contribute to a safe, inclusive, and positive work environment.

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