Contract Manager

RFM; Inverness; Hybrid; GBP 65,000 - 83,000; Full time

Benefits offered by this job

Company Car/Allowance

Private Healthcare

Relocation Package

Hybrid working

Job summary

Robertson Facilities Management is seeking a Contract Manager to oversee site operations, health, safety, wellbeing, and the commercial profitability of the County Community Hospital in Invergordon and Balfour Hospital for Hard FM services. The role involves managing both sites and maintaining executive relationships with NHSO and ProjectCo SPV to foster a proactive environment.

The successful candidate will align with Robertson’s values and lead a team across health, safety, and facilities

Qualifications

• Degree or professional qualification in Estates/Facilities.
• Experience leading multi-disciplinary FM teams and healthcare contracts.
• Experience with CAFM systems for helpdesk tasks and reporting.
• Financial/commercial qualifications or proven budgets management.
• Health and safety qualification (IOSH).
• Knowledge of Building Regulations.
• Familiarity with NHS SHTM 00 guidance.
• Strong people leadership and ability to engage others.
• Proficiency in MS Word, Excel.
• Full driving licence and willingness to travel.

Responsibilities

• Lead and manage a multi-disciplinary FM and project delivery team to meet client and contract requirements.
• Ensure Quality and SHEQ policies align with client requirements.
• P&L accountability for designated contracts within budgets.
• Oversee CAPEX, OPEX and lifecycle budgets and plans.
• Maintain compliance records to statutory and contract standards.
• Establish and review H&S responsibilities and accountability.
• Drive continuous improvement and innovation per Robertson processes.
• Coach and develop staff to meet contract needs.
• Conduct audits and monthly inspections across contracts.
• Develop client relationships and attend monthly meetings.
• Provide monthly performance reports to client and Robertson Operations Manager.

Skills

FM leadership

CAFM systems

Financial/commercial skills

IOSH certification

Building Regulations

NHS SHTM 00 knowledge

MS Word/Excel

Driving licence & travel

Education

Estates/Facilities degree

Tools

CAFM software

Job description

Care. Initiative. Pride. We see more than just high standards.

Job Role: Contract Manager

Location: County Community Hospital, Invergordon & Orkney, Kirkwall (Hybrid Working available)

Working hours: Monday to Friday - 38.75 hours per week,

Benefits: Competitive annual salary, Company Car or allowance, private healthcare, and relocation package available.

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Contract Manager, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future.

What you’ll do:

• Lead by example in culture of safety, opportunity, inclusiveness, and diversity
• Lead, provide direction and day to day management to a multi-disciplinary FM and project delivery team to the highest standards meeting client and contractual requirements and expectations.
• Implement Robertson’s integrated policies on Quality, SHEQ in conjunction with support teams and the client’s requirements.
• P&L accountability for your designated contracts(s) aligned to budgets, business objectives and contract requirements.
• Management and oversight of relevant CAPEX, OPEX and life cycle budgets and plans in line with commercial and operational requirements. Strong understanding and application of asset management.
• Ensure compliance record keeping is maintained to a high standard to maintain compliance with statutory requirements, contract service standards and SHTMs
• Ensure defined H&S responsibilities and accountability are established and regular reviews are undertaken.
• Champion a continuous improvement programme and identify issues to drive forward contract development, including but not limited to; innovation, best practice and in line with Robertson processes.
• Encourage, coach, support and manage the effective performance of people and develop them to meet personal and contract requirements.
• Facilitate, lead and conduct a robust schedule of audits and workplace inspections each month covering but not limited to contract, statutory, SHEQ and operational performance and compliance.
• To develop relationships and partnerships with client management teams to ensure delivery of contract.
• Monitor contract and team performance providing formal monthly reports to the client and RFM Operations Manager, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities. Attendance at monthly Operational Meetings with the client to discuss performance.

What you’ll need:

• Candidate will be an experienced manager that holds a relevant degree or professional qualification in an Estates/Facilities discipline
• Demonstrable experience managing multi-disciplined FM teams and contracts within PFI healthcare sector.Experience in CAFM systems to manage helpdesk tasks and reporting
• Experience in CAFM systems to manage helpdesk tasks and reporting
• Financial and commercial qualifications would be beneficial, alternatively demonstratable skills and experience in managing complex budgets and commercial/legal matters would be considered
• A recognised health and safety qualification e.g. IOSH
• A strong technical focus with knowledge of Building Regulations.
• Have knowledge and understanding of NHS “SHTM 00 best practice guidance for health care engineering “ policies and principles.
• Strong people leader with the ability to involve and engage others.
• Proficient in relevant computer programmes (Microsoft Word, Excel etc)
• A full driving licence is required and a willingness to travel

The successful candidate will require a PVG/Disclosure Check before starting in the job.

Who we’re looking for

The successful candidate will be responsible for the Contract Manager role, overseeing site operations, health, safety, wellbeing, and the commercial and financial profitability of both County Community Hospital in Invergordon and Balfour Hospital for Hard FM services across the facilities.

The successful candidate will also hold and maintain positive executive relationships with the end customer (NHSO) and ProjectCo SPV, and will actively collaborate with colleagues to foster a positive, proactive, and progressive environment.

Working the Robertson Way

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means…

We listen

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

We are professional

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

We take responsibility

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

We are determined to succeed

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

We are one team

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

What’s in it for you?

We offer a wide range of rewards and benefits including:

• 33 days annual leave - (Increasing with length of Service)
• Life assurance
• Cycle to Work scheme
• Rewards platform for discounts with retailers, supermarkets, restaurants and more

Diversity & Inclusion

When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves.