Contract Manager - Facilities Management

Boden Group; Inverness; Hybrid; GBP 72,000 - 88,000; Full time

Benefits offered by this job

Permanent contract

Hybrid work with two on-site days

Travel with overnight stays

Senior responsibility on a complex FM

Job summary

Boden Group is seeking an experienced Contract Manager to oversee Hard FM services on a healthcare-focused PFI contract. You will drive performance, manage a multidisciplinary team and own budgeting, with strong focus on compliance and stakeholder relationships.

The role involves approximately two days on site per week with flexible/remote work options and potential for travel to support the contract. A healthcare/FM background and solid budgeting experience are essential.

Qualifications

• Experience managing large PFI contracts in healthcare or complex environments.
• Solid budgeting, forecasting and commercial awareness abilities.
• Technical knowledge of building services and relevant regulations.
• Strong client and senior stakeholder management skills.
• Health & Safety qualification such as IOSH/NEBOSH/SMSTS preferred.

Responsibilities

• Lead delivery and performance of Hard FM services across the contract.
• Manage multidisciplinary team including engineering and admin staff.
• Oversee contract budgets, forecasting and financial performance.
• Control lifecycle budgets and projects for asset maintenance.
• Ensure statutory compliance and contract standards are met.
• Maintain relationships with senior clients and stakeholders.
• Monitor KPIs, risks and opportunities with improvement plans.
• Produce monthly performance reports on compliance and workload.
• Manage supply chain partners to meet service standards.
• Drive safety, quality and customer service culture.

Skills

PFI contract management

Healthcare FM experience

Facilities/Estates qualification

Budgeting & forecasting

CAFM systems

Building Regulations knowledge

Stakeholder management

Health & Safety qualification

Analytical & leadership skills

Education

Facilities/Estates or technical qualification

Tools

CAFM systems

Job description

£Up to £80k

Orkney based

Hospital site – Balfour hospital

Are you an experienced FM Contract Manager with a strong background in PFI and healthcare environments?

A leading Facilities Management provider is seeking a Contract Manager. You’ll take overall responsibility for Hard FM service delivery, commercial performance, compliance and client relationships across a complex healthcare contract.

Flexible working arrangements can be considered, with approximately two days per week on site and the remainder working remotely.

Candidates able to travel and stay overnight when required are encouraged to apply.

The Role

As the Contract Manager, you’ll:

• Lead the delivery and performance of Hard FM services across the contract.
• Manage a multidisciplinary team covering technical, engineering and administrative functions.
• Take responsibility for contract budgets, forecasting, costs and financial performance.
• Manage lifecycle budgets and projects to ensure assets are maintained effectively.
• Ensure statutory compliance and contract standards are consistently achieved.
• Maintain strong relationships with senior clients and key stakeholders.
• Monitor KPIs, risks and opportunities, implementing appropriate improvement plans.
• Produce monthly performance reports covering compliance, workload, risks and opportunities.
• Manage supply chain partners and contractors to ensure service standards are achieved.
• Drive a strong culture around safety, quality and customer service.

What you'll need

• Strong PFI contract management experience – essential.
• Previous FM experience within healthcare or another complex environment.
• A relevant Facilities, Estates or technical qualification.
• Strong commercial awareness with significant budgetary and forecasting experience.
• Experience managing CAFM systems, compliance and performance reporting.
• Good technical knowledge of building services and Building Regulations.
• Strong client and senior stakeholder management skills.
• A recognised Health & Safety qualification such as IOSH, NEBOSH or SMSTS.
• Excellent analytical, problem-solving and leadership skills.

Knowledge of healthcare engineering guidance would be advantageous.

What's in it for you?

• Permanent contract
• Flexibility around salary
• Hybrid working with approximately two days per week on site.
• Senior responsibility for a complex and high-profile FM contract.
• Opportunity to lead an established multidisciplinary team.
• Potential flexibility for candidates based further afield who can accommodate weekly travel and an overnight stay