Contract Manager

CBW Staffing Solutions Ltd; Greater London; Hybride; GBP 70 000 - 90 000; Plein temps

Résumé du poste

CBW Staffing Solutions Ltd. seeks a Contract Manager to oversee a portfolio of four blue-chip commercial contracts in the City of London. The role focuses on delivering excellent facilities management, robust client relationships, and strategic growth across sites.

You will manage KPIs, oversee PPM and reactive works, and lead site teams while reporting to the Area GM. A strong technical background and leadership skills are essential, with some home-working flexibility.

Qualifications

• Recognised apprenticeship and electrical or mechanical qualification to recognised level i.e. C&G, HNC/HND
• Experience managing multi-site facilities or contracted services
• Strong financial understanding including P&L and budgets

Responsabilités

• Manage and grow a portfolio of commercial properties across Central London.
• Lead maintenance teams to deliver high-quality service.
• Ensure KPIs and SLAs are met through regular reviews with clients.
• Attend strategic client meetings and coordinate with senior management.
• Oversee reactive and PPM works to ensure timely completion.
• Provide leadership and motivation to site teams.

Connaissances

People management

Communication

Problem solving

Team player

Formation

Apprenticeship

Electrical/Mechanical qualification (C&G/HNC/HND)

Description du poste

Contract Manager – Leading FM Service Provider – Four blue chip buildings - City of London - 75K+ package

Would you like to work for an established, stable building maintenance contractor that actually values their staff?

Do you have experience of managing commercial maintenance contracts?

One of the established names in the commercial building maintenance industry is looking to recruit a Contract Manager to be based in the City of London and to work across a portfolio of four commercial contracts.

They are looking for an individual from a strong technical background who will be able to provide a first class customer service and be able to organise, manage and motivate their maintenance teams.

The role will also be reporting directly to the Area General Manager and will be responsible for managing and growing a small portfolio of commercial properties.

There are a number of existing clients with where there are long term relationships and there will also be an opportunity to identify new business opportunities.

Time will be spent across each of the locations in Central London and the hours of work are Monday to Friday, 8-5.

There will also be the option to work from home as and when needed.

The main duties of the role are as follows:

• Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
• Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
• Ensure contractually agreed KPIs / SLAs are met.
• Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
• Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
• Provide leadership and management to the site team as necessary.

Applicants for this role must be able to meet the following criteria:

• Recognised apprenticeship and fully electrically or mechanically qualified to recognised level ie C&G, HNC/HND.
• Proven experience and involvement in managing multi-site businesses.
• Financial understandingincluding P&L and budgets.
• Must be capable of prioritising and solving problems often under pressure, utilising innovative solutions.
• Must be a team player committed to working in a quality and professional environment.
• Strong people management skills.
• Excellent written and verbal communication skills.