Contract Management Officer

Essential Employment; Wimbledon; On-site; GBP 5,000 - 6,800; Full time

Job summary

Essential Employment is looking for a Contract Management Officer on a full-time temporary basis in the United Kingdom. The role offers a daily rate of £32.36 with reference 5308292.

Responsibilities include monitoring contracts, ensuring performance, quality assurance, data analysis, and supporting commissioning and service improvement initiatives.

Responsibilities

• Monitor contracted services to ensure delivery against contractual requirements, quality standards and performance indicators.
• Manage a portfolio of health and social care contracts, including supported living, homecare, respite and residential services.
• Review provider performance and identify areas for improvement.
• Develop, implement and monitor improvement plans and corrective actions.
• Support contract review processes, service development and commissioning.
• Maintain accurate contract records and performance documentation.
• Undertake quality assurance visits, audits and monitoring reviews.
• Assess service quality against contractual standards, regulatory requirements and best practice.
• Evaluate provider compliance with safeguarding requirements and quality standards.
• Identify risks and implement monitoring and escalation processes.
• Develop and maintain effective quality assurance frameworks and monitoring systems.
• Collect, analyse and interpret performance, quality and contract data.
• Identify trends, risks, gaps and opportunities for service improvement.
• Produce detailed reports, dashboards and performance summaries for managers and stakeholders.
• Use data and evidence to support decision-making, commissioning activity and improvement planning.
• Monitor key performance indicators and track provider performance outcomes.
• Develop positive and productive relationships with service providers and partner organisations.
• Work collaboratively with operational teams, safeguarding services and senior managers to address performance concerns.
• Provide support, challenge and guidance to providers to improve service quality and outcomes.
• Facilitate meetings with providers and stakeholders to review performance and agree actions.
• Respond effectively to service issues, complaints and quality concerns.
• Contribute to market management and commissioning projects.
• Support service reviews, procurement exercises and contract mobilisation activities.
• Identify opportunities to improve service quality, efficiency and value for money.
• Promote continuous improvement across commissioned services.
• Support strategic initiatives aimed at improving outcomes for vulnerable adults.

Skills

Contract management

Quality assurance

Data analysis

Stakeholder management

Reporting

Service improvement

Job description

Contract Management Officer needed

Paying £32.36 per day ref 5308292

Full time hours on a temporarybasis

Key Responsibilities

• Contracts Management and Performance Monitoring
  • Monitor contracted services to ensure delivery against agreed contractual requirements, quality standards and performance indicators.
  • Manage a portfolio of health and social care contracts, including supported living, homecare, respite and residential services.
  • Review provider performance and compliance, identifying areas of concern and opportunities for improvement.
  • Develop, implement and monitor improvement plans and corrective actions where required.
  • Support contract review processes, service development and commissioning activities.
  • Maintain accurate contract records and performance documentation.
• Quality Assurance
  • Undertake quality assurance visits, audits and monitoring reviews across a range of commissioned services.
  • Assess service quality against contractual standards, regulatory requirements and best practice.
  • Evaluate provider compliance with relevant legislation, safeguarding requirements and quality standards.
  • Identify risks and implement appropriate monitoring and escalation processes.
  • Develop and maintain effective quality assurance frameworks and monitoring systems.
• Data Analysis and Reporting
  • Collect, analyse and interpret performance, quality and contract data.
  • Identify trends, risks, gaps and opportunities for service improvement.
  • Produce detailed reports, dashboards and performance summaries for managers and stakeholders.
  • Use data and evidence to support decision-making, commissioning activity and improvement planning.
  • Monitor key performance indicators and track provider performance outcomes.
• Stakeholder and Provider Management
  • Develop positive and productive relationships with service providers and partner organisations.
  • Work collaboratively with operational teams, safeguarding services and senior managers to address performance concerns.
  • Provide support, challenge and guidance to providers to improve service quality and outcomes.
  • Facilitate meetings with providers and stakeholders to review performance and agree actions.
  • Respond effectively to service issues, complaints and quality concerns.
• Service Improvement and Commissioning Support
  • Contribute to market management and commissioning projects.
  • Support service reviews, procurement exercises and contract mobilisation activities.
  • Identify opportunities to improve service quality, efficiency and value for money.
  • Promote continuous improvement across commissioned services.
  • Support strategic initiatives aimed at improving outcomes for vulnerable adults.