Contracts Officer

Essential Employment; Greater London; On-site; GBP 33,000 - 40,000; Full time

Job summary

Essential Employment is recruiting a Contracts Officer for a North London-based role. It is a full-time temporary position focused on managing building services contracts, ensuring statutory compliance, and monitoring contractor performance.

You will oversee budgets, procurement activities, and governance, while coordinating maintenance works and reporting to stakeholders. Applicants should have contract management experience, strong knowledge of health and safety standards, and the ability to

Qualifications

• Contract management experience
• Knowledge of compliance and safety requirements
• Financial management and budgeting skills
• Experience in performance reporting and KPI tracking
• Stakeholder management and communication skills
• Experience conducting audits and governance reviews
• Understanding of procurement and contract variations
• Ability to coordinate maintenance and service delivery

Responsibilities

• Manage and oversee building services contracts, ensuring contractors meet contractual, operational, and statutory requirements.
• Monitor contractor performance against KPIs, SLAs, and service delivery standards.
• Conduct contract review meetings, site inspections, performance audits, and compliance checks.
• Manage contract variations, quotations, and change control procedures.
• Support contract mobilisation, renewals, procurement exercises, and contract reviews.
• Monitor planned, reactive, and cyclical maintenance contracts to ensure effective service delivery.
• Escalate critical performance issues, risks, and non-compliance concerns where appropriate.
• Maintain accurate contract records, documentation, and governance information.
• Ensure contractors comply with statutory requirements and industry regulations.
• Review RAMS, method statements, risk assessments, and safe systems of work.
• Monitor compliance relating to electrical, gas, fire safety, water hygiene, and other building requirements.
• Support audits and maintain records of inspections and compliance activities.
• Promote safe working practices and adherence to policies.
• Monitor contractor expenditure and contract budgets.
• Track costs against budgets and spending allocations.
• Assist with financial forecasting, cost analysis, and budget monitoring.
• Produce monthly financial and performance reports.
• Support procurement and tendering including evaluation and contractor selection.
• Assist with business cases, contract approvals, and governance requirements.
• Ensure value for money across contracts and maintenance activities.
• Build relationships with contractors, suppliers, consultants, and stakeholders.
• Liaise with contractors to ensure service delivery commitments are met.
• Monitor contractor performance and resolve service delivery issues.
• Coordinate maintenance activities to minimise disruption to building operations.
• Provide regular updates to stakeholders regarding maintenance works and contract performance.
• Manage contractor complaints and support service improvement initiatives.
• Produce monthly KPI, SLA, compliance, and performance reports.
• Analyse contractor performance data and identify opportunities for improvement.
• Support development of performance frameworks and governance processes.
• Contribute to service reviews and continuous improvement projects.
• Assist in developing policies, procedures, and performance measures relating to contract management and building services.

Skills

Contract management

Compliance and safety

Financial management

Performance reporting

Stakeholder management

Audits

Governance

Budgeting

Procurement

Job description

Contracts Officer needed in North London Paying £36,585 per annum ref OR116245

Full time hours on a temporarybasis

• Key ResponsibilitiesContract Management
  • Manage and oversee building services contracts, ensuring contractors meet contractual, operational, and statutory requirements.
  • Monitor contractor performance against agreed KPIs, SLAs, and service delivery standards.
  • Conduct contract review meetings, site inspections, performance audits, and compliance checks.
  • Manage contract variations, quotations, and change control procedures.
  • Support contract mobilisation, renewals, procurement exercises, and contract reviews.
  • Monitor planned, reactive, and cyclical maintenance contracts to ensure effective service delivery.
  • Escalate critical performance issues, risks, and non-compliance concerns where appropriate.
  • Maintain accurate contract records, documentation, and governance information.
• Compliance and Health & Safety
  • Ensure contractors comply with statutory requirements and industry regulations.
  • Review contractor documentation including RAMS, method statements, risk assessments, and safe systems of work.
  • Monitor compliance relating to electrical safety, gas safety, fire safety, water hygiene, and other building compliance requirements.
  • Support internal and external audits relating to contract performance and compliance.
  • Maintain accurate records of inspections, audits, variations, and compliance activities.
  • Promote safe working practices and ensure adherence to health and safety policies and procedures.
• Commercial and Financial Management
  • Monitor contractor expenditure and contract budgets.
  • Track costs against approved budgets and spending allocations.
  • Assist with financial forecasting, cost analysis, and budget monitoring.
  • Produce regular financial and performance reports.
  • Support procurement and tendering activities, including evaluation and contractor selection processes.
  • Assist with business cases, contract approvals, and governance requirements.
  • Ensure value for money is achieved across all contracts and maintenance activities.
• Contractor and Stakeholder Management
  • Build effective working relationships with contractors, suppliers, consultants, and stakeholders.
  • Liaise with contractors to ensure service delivery commitments are met.
  • Monitor contractor performance and resolve service delivery issues.
  • Coordinate maintenance activities to minimise disruption to building operations.
  • Provide regular updates to stakeholders regarding maintenance works and contract performance.
  • Manage contractor complaints and support service improvement initiatives.
• Performance and Reporting
  • Produce monthly KPI, SLA, compliance, and performance reports.
  • Analyse contractor performance data and identify opportunities for improvement.
  • Support the development of performance frameworks and governance processes.
  • Contribute to service reviews and continuous improvement projects.
  • Assist in developing policies, procedures, and performance measures relating to contract management and building services.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared