Contract Logistics Manager

TN United Kingdom; Hemel Hempstead; On-site; GBP 60,000 - 70,000; Full time

Job summary

An established industry player is seeking a Contract Logistics Manager to lead operations in Hemel Hempstead. This exciting leadership role involves ensuring exceptional service delivery across warehouse and transport operations, meeting KPIs, and fostering team engagement. The ideal candidate will possess senior management experience in a 3PL environment and have a strategic mindset to enhance processes. With a competitive salary and attractive benefits, this role offers a fantastic opportunity to make a significant impact in a dynamic logistics setting.

Benefits

Car allowance

Company bonus scheme

Company pension contributions

Private healthcare

Generous holiday scheme

Qualifications

• Demonstrated senior management experience in a logistics environment.
• Ability to meet stringent service level expectations.

Responsibilities

• Oversee customer operations ensuring KPI targets are met.
• Engage and motivate the team for a positive workplace.

Skills

Senior management experience in 3PL

Service level expectations knowledge

CPC qualification

Commercial acumen

Strategic process improvement

Excellent communication skills

Job description

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Contract Logistics Manager, Hemel Hempstead

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Client:

Page Personnel

Location:

Hemel Hempstead, United Kingdom

Job Category:

Logistics

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EU work permit required:

Yes

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Job Reference:

0f909e7d0eec

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

• An opportunity to join a leading logistics business
• An exciting leadership role

About Our Client

Our client is a leading logistics services provider.

Job Description

The Contract Logistics Manager will oversee a key customer operation in Hemel Hempstead. You will be responsible for delivering exceptional service across a combined warehouse and transport operation. Key responsibilities will include:

• Ensure all KPI's, such as operational and financial targets are met as required.
• Engage, develop and motivate your team to ensure a positive and constructive workplace and drive colleague engagement.
• Be an advocate for excellent customer experience.
• Build a relationship with the customer, securing contract renewals and ensuring business excellence.
• Work efficiently to tight deadlines to ensure customer satisfaction targets and service targets are adhered to.
• Ensure effective communication throughout the operation.
• You will be responsible for building relationships with business partners to ensure that they meet the service level agreements.
• Ensuring an effective people resourcing plan to meet the needs of the business.
• Be actively involved with budget reviews with added value thinking for the customer.
• Ensure the operation operates to the mutual benefit of the customer and the company.

The Successful Applicant

The successful Contract Logistics Manager will live within a commuting distance of our client's operation in Hemel Hempstead and will be able to demonstrate the following experience:

• Senior management experience working within a 3PL environment.
• Fully familiar with stringent service level expectations, in both a transport & warehouse environment.
• Ideally hold a CPC qualification.
• Commercially astute with the ability to deliver benefit against an open book budget.
• Strategic in your approach, with the ability to continually seek for ways to enhance and improve current processes.
• Be a clear communicator with excellent interpersonal skills and the ability to influence at all levels, both internally and externally.

What's on Offer

In addition to a basic salary between £60,000 and £70,000, further benefits include; car allowance, company bonus scheme, company pension contributions, private healthcare and a generous holiday scheme.