Contract Logistics Manager

• An opportunity to join a leading logistics business
• An exciting leadership role

About Our Client

Our client is a leading logistics services provider.

Job Description

The Contract Logistics Manager will oversee a key customer operation in Hemel Hempstead. You will be responsible for delivering exceptional service across a combined warehouse and transport operation. Key responsibilities will include:

• Ensure all KPI's, such as operational and financial targets are met as required.
• Engage, develop and motivate your team to ensure a positive and constructive workplace and drive colleague engagement.
• Be an advocate for excellent customer experience.
• Build a relationship with the customer, securing contract renewals and ensuring business excellence.
• Work efficiently to tight deadlines to ensure customer satisfaction targets and service targets are adhered to.
• Ensure effective communication throughout the operation.
• Build relationships with business partners to ensure that they meet the service level agreements.
• Ensure an effective people resourcing plan to meet the needs of the business.
• Be actively involved with budget reviews with added value thinking for the customer.
• Ensure the operation operates to the mutual benefit of the customer and the company.

The Successful Applicant

The successful Contract Logistics Manager will live within a commuting distance of our client's operation in Hemel Hempstead and will be able to demonstrate the following experience:

• Senior management experience working within a 3PL environment.
• Fully familiar with stringent service level expectations, in both a transport & warehouse environment.
• Ideally hold a CPC qualification.
• Commercially astute with the ability to deliver benefit against an open book budget.
• Strategic in your approach, with the ability to continually seek for ways to enhance and improve current processes.
• Be a clear communicator with excellent interpersonal skills and the ability to influence at all levels, both internally and externally.

What's on Offer

In addition to a basic salary between £60,000 and £70,000, further benefits include car allowance, company bonus scheme, company pension contributions, private healthcare, and a generous holiday scheme.