Contract: Customer Service & Data Entry Assistant

Belinda Roberts Ltd; Swinton; Sur place; GBP 12 000 - 21 000; Plein temps

Résumé du poste

Belinda Roberts Ltd in Swinton has an urgent 3-month FTC for an Administrator/Data Input and Customer Service role. You will maintain new customer records, contractor records and handle daily queries by phone and email, ensuring accuracy and timely responses.

You will work closely with the Customer Service Manager and Operations Desk, using Excel to validate data and support data cleaning activities across systems. This office-based position requires focus and independence.

Qualifications

• Experience in Customer Service, on phone and email.
• Excel knowledge required.

Responsabilités

• Set up of System Customer Account Records
• Set up of System Contractor Account Records
• Generation & sending of all Customer Manuals
• Validation of Completed Sales Orders
• Assist with any required data cleaning activities
• Any other Data Management tasks as required on an ad-hoc basis
• Dealing with customers via the phone and query resolution
• Handling queries from customers and contractors

Connaissances

Customer Service

Phone & email comms

Excel

Description du poste

Belinda Roberts Ltd in Swinton has an urgent 3-month FTC for an Administrator/Data Input and Customer Service role. You will maintain new customer records, contractor records and handle daily queries by phone and email, ensuring accuracy and timely responses.

You will work closely with the Customer Service Manager and Operations Desk, using Excel to validate data and support data cleaning activities across systems. This office-based position requires focus and independence.