Contract & Billing Coordinator

Sharpsmart; Spennymoor; On-site; GBP 23,000 - 29,000; Full time

Job summary

Sharpsmart is seeking an organised Contract Coordinator to support set-up, administration and billing of customer contracts. You will work with internal teams to ensure data accuracy, and timely invoices, while maintaining complete contract records.

The role involves using internal systems and Excel, handling supplier data and supporting month-end activities. The ideal candidate has administration or finance support experience, strong IT and data skills, and a proactive, team-oriented approach

Qualifications

• Administration or finance support background is ideal.
• Strong IT and data skills, including confidence with Excel, Outlook and Word.
• Comfortable learning and using business systems such as CRM, ERP or contract-management tools.
• Good numerical ability with attention to accurate pricing, billing and data.
• Clear written and verbal communication, and ability to work with colleagues and suppliers.

Responsibilities

• Set up new customer contracts accurately on internal systems with complete customer, service, pricing and billing data.
• Maintain contract records including customer details, service requirements, pricing, supplier information and changes.
• Support preparation and processing of customer billing, ensuring invoices are raised on time.
• Assist with month-end activities by checking contract and billing data and supporting reporting.
• Provide supplier administration, including setting up records and handling routine queries.
• Input, check, reconcile and maintain contract, supplier and billing data in internal systems and Excel.
• Investigate straightforward system, data and billing queries and escalate complex issues.
• Collaborate with Finance, Commercial, Customer Service and operations to keep data accurate and available.
• Support contract changes, renewals and new service requests with updated records and pricing.
• Identify ways to improve administrative processes and reduce errors.
• Keep accurate, well-organised records in line with procedures and deadlines.

Skills

Excel

Data handling

Attention to detail

Organization

Communication

Numerical ability

Microsoft Word

Cross-functional collaboration

Tools

CRM/ERP systems

Contract management software

Microsoft 365

Job description

Sharpsmart is seeking an organised Contract Coordinator to support set-up, administration and billing of customer contracts. You will work with internal teams to ensure data accuracy, and timely invoices, while maintaining complete contract records.

The role involves using internal systems and Excel, handling supplier data and supporting month-end activities. The ideal candidate has administration or finance support experience, strong IT and data skills, and a proactive, team-oriented approach