Content Strategist

Public Sector Resourcing; City Of London; Hybrid; GBP 65,000 - 101,000; Part time

Job summary

Public Sector Resourcing is seeking a Content Strategist for a 5-month hybrid contract with the MOD. The role requires SC clearance, with work in London or Corsham, and up to one day per week on-site.

The objective is to structure, govern and deliver user-centred content across Foundry services. You will collaborate with stakeholders, translate complex technical information into clear content, and establish sustainable content strategy, architecture and governance across multidisciplinary teams.

Qualifications

• Develop and implement a coherent content strategy across complex digital environments.
• Define governance, standards and workflows for content lifecycle.
• Translate policy intent into practical content approaches and structures.

Responsibilities

• Develop and maintain an overarching content strategy for the Foundry portfolio.
• Create an information architecture linking portfolio, service and content.
• Govern content creation, approval, publication, review and retirement.
• Design workflows covering content lifecycle from need to retirement.
• Ensure user-centred content and journeys across Foundry services.
• Improve organization and management of content across channels and repositories.

Skills

Content strategy

Information architecture

Content governance

User-centred design

Stakeholder management

Digital content experience

Agile working

Tools

SharePoint

Confluence

mod.uk

Job description

On behalf of the MOD, we are looking for a Content Strategist (Inside IR35) for a 5 month hybrid contract up to 1 day per week in London or Corsham.

PLEASE NOTE: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance.

The Defence Digital Foundry is an interconnected portfolio of digital platforms, data services and enabling capabilities.

The Content Strategist will help establish a coherent, user-centred approach to how information about the Foundry and its services is structured, governed, created, maintained and consumed. The role will work across portfolio and service boundaries to make information easier to understand, find, navigate, maintain and use.

The Role

Within the Foundry, the Content Strategist will develop and coordinate the content and information processes and products that support the portfolio, ensuring information is accessible, accurate, consistent and aligned with Foundry priorities. The role will support stakeholder engagement, customer adoption, governance, recharging communications and business change activity.

You will work across multidisciplinary teams and with senior stakeholders to understand user needs and translate complex technical, portfolio and service information into coherent, user-centred structures and content. The emphasis of the role is therefore not simply on producing content, but on establishing the strategy, architecture, governance and ways of working that allow good content to be produced and maintained consistently across the Foundry.

Responsibilities

• Content strategy: Develop and maintain an overarching content strategy for the Foundry portfolio. Establish principles for how Foundry information and content should be created, structured, maintained and reviewed. Identify gaps, duplication and inconsistencies in existing content and recommend improvements. Establish a repeatable approach that can be adopted across Foundry services.
• Information architecture: Develop a coherent information architecture for Foundry content. Establish clear relationships between portfolio, service, capability, product and supporting information. Improve the discoverability and navigability of information.
• Content governance: Develop proportionate governance for the creation, approval, publication, review and retirement of content. Define clear content ownership and responsibilities. Establish content standards, templates and quality criteria.
• Content processes and workflows: Design practical workflows covering the content lifecycle from initial need through creation, assurance, publication, maintenance and retirement. Identify opportunities to simplify existing processes. Define how portfolio and service-level content should interact. Develop reusable templates and patterns where these improve consistency.
• User-centred content and journeys: Work with stakeholders and users to understand how different audiences discover, understand and engage with Foundry services. Take an end-to-end view of the journey across Foundry content rather than treating individual documents or pages in isolation. Identify points where unclear, fragmented or missing information creates barriers for users.
• Content channels and repositories: Improve the organisation and management of Foundry information across relevant collaboration and publishing channels. Support effective use of SharePoint, Confluence, and mod.uk for structured, maintainable information. Establish clear principles for where different types of information should be maintained. Reduce unnecessary duplication between repositories.

Essential skills and experience

• Content strategy and information architecture. Experience of developing and implementing content strategies across complex digital environments.
• Content governance. Experience of developing governance, standards, processes and workflows covering the lifecycle of content.
• User-centred design.
• Ability to understand organisational strategy and translate strategic or policy intent into practical content approaches.
• Stakeholder relationship management
• Digital content experience
• Agile working

Desirable skills and experience

• Defence, Government or wider public-sector environments
• large or complex digital portfolios
• digital products and services
• customer onboarding and adoption
• working alongside user researchers, content designers, service designers and interaction designers

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a Disability Confident employer, the MOD encourage applications from disabled and neurodivergent candidates. Applications from candidates who identify as having a disability and meet the essential criteria for the role will be prioritised for review. Where application volumes are high, additional role-specific and desirable criteria may be applied as part of the shortlisting process which may include holding active security clearance.

Armed Forces Covenant

As a signatory of the Armed Forces Covenant, the MOD welcome applications from veterans, service leavers, reservists and military spouses or partners. Applications from eligible candidates who meet the essential criteria for the role will be prioritised for review. Where application volumes are high, additional role-specific and desirable criteria may be applied as part of the shortlisting process which may include holding active security clearance.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.