Content Operations & Analytics Specialist (12-Month Hybrid)

Harrods; London; Ibrido; GBP 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Harrods is recruiting a Content Operations Executive to drive content planning, delivery and performance reporting across web, app and CRM channels. This 12-month fixed-term contract offers a fast-paced, collaborative environment where content workflows are streamlined and campaigns are tracked from start to finish.

You will partner with content, marketing, media and creative teams, owning campaign tracking assets and ensuring accurate analytics and insights.

Competenze

• Experience in digital content operations or related digital marketing role.
• Experience using GA4, ContentSquare or similar reporting tools.
• Strong communication and stakeholder management skills.

Mansioni

• Support content calendars, campaign planning and briefing across digital channels.
• Coordinate content workflows and ad-hoc content requests.
• Produce regular performance reports across website, app, homepage and campaigns.
• Ensure correct analytics and tracking requirements are set up at project start.
• Identify insights to optimise content performance and customer engagement.

Conoscenze

Excel

PowerPoint

GA4

Content Square

Stakeholder mgmt

Digital analytics

Descrizione del lavoro

Harrods is recruiting a Content Operations Executive to drive content planning, delivery and performance reporting across web, app and CRM channels. This 12-month fixed-term contract offers a fast-paced, collaborative environment where content workflows are streamlined and campaigns are tracked from start to finish.

You will partner with content, marketing, media and creative teams, owning campaign tracking assets and ensuring accurate analytics and insights.