Content Manager, Streaming Platform Operations & Curation

National Theatre; Greater London; On-site; GBP 32,000 - 45,000; Full time

Job summary

National Theatre seeks a Content Manager for NT at Home to join the Digital Team. You will oversee the daily operations of the NT at Home platform, ensuring content is uploaded, merchandised and presented to encourage discovery and viewing.

You will use analytics tools to monitor performance, optimise thumbnails, titles and descriptions, and handle audience queries with professionalism, contributing to a smooth streaming experience.

Qualifications

• Experience with streaming, VOD, or digital content operations.
• Understanding of on-platform engagement drivers like thumbnails, titles and descriptions.
• Ability to interpret basic performance metrics using analytics tools.
• Strong attention to detail and organisational skills.
• Excellent written communication for audience queries.

Responsibilities

• Manage day-to-day operations of NT at Home.
• Upload and merchandize content on the platform and partner channels.
• Track and interpret platform analytics and performance metrics.
• Handle day-to-day audience queries to ensure smooth operation.

Skills

Streaming platforms

Content operations

Analytics interpretation

Attention to detail

Audience communication

Tools

Analytics dashboards

CMS / content platform

Job description

National Theatre seeks a Content Manager for NT at Home to join the Digital Team. You will oversee the daily operations of the NT at Home platform, ensuring content is uploaded, merchandised and presented to encourage discovery and viewing.

You will use analytics tools to monitor performance, optimise thumbnails, titles and descriptions, and handle audience queries with professionalism, contributing to a smooth streaming experience.