Content Designer - Newcastle

3003 Accenture (UK) Limited Company; Newcastle upon Tyne; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

25 days vacation

Private medical insurance

3 extra days charity leave

Job summary

Accenture is seeking a Content Designer in Newcastle upon Tyne to join a hybrid team. You will craft clear micro- and long-form content, align with client design principles, and collaborate with researchers and developers to improve user journeys across multiple clients and industries.

You will champion user-centred design, work within Scrum teams, and ensure accessibility and regulatory compliance in all content. A strong focus on data-driven decisions and stakeholder collaboration is required.

Qualifications

• Experience in a UX Writer or Content Design role focused on user-centred design.
• Familiar with Government Digital Service design principles.
• Excellent written and verbal communication skills.
• Experience negotiating with senior stakeholders and influencing outcomes.
• Experience using brand tone of voice guidelines and style guides.
• Experience working in Agile or multidisciplinary environments.

Responsibilities

• Create high quality micro- and long-form content that is clear and accessible.
• Lead content design activities and ensure user-centred, evidence-based approaches.
• Use data and research to inform content decisions and improve journeys.
• Collaborate with UX designers, researchers, developers, and other teams.
• Ensure content meets legal, regulatory, accessibility, and privacy standards.

Skills

UX writing

Content design

User-centred design

Stakeholder negotiation

Communication skills

Brand voice guidelines

Agile / multidisciplinary teams

Markdown or HTML

Tools

Markdown

HTML

Job description

Role: Content Designer Location: Newcastle upon Tyne Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office for a minimum of 3 days per week. Note: The above information relates to a specific client requirement

As a team: Content Designers (or UX Designers) use data and research to create, update and review content so that it is consistent across client services and in line with client design principles and standards. They design both micro- and long-form content to meet user needs and make complicated language and processes easy to understand. They collaborate with user researchers and other designers to understand user needs and improve the end-to-end user journey. They build relationships with stakeholders to make sure developed content is factually accurate and meets the needs of users. They work within multidisciplinary Scrum teams comprised of User Researchers, Interaction Designers, Business Analysts, Developers and other specialists to create User-Centred Designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design as part of delivery best practice across all digital products and services.

Content Designers are expected to: Create high quality content (both micro- and long-form content) which is clear, easy to understand, and accessible for all audiences across multiple platforms and devices. Lead and align content design activities, ensuring teams take a user-centred, evidence-based approach to content design and delivery. Use data and research findings to inform your content decisions. Make sure your content is accurate by working closely with Subject Matter Experts. Collaborate with other teams and specialisms, like UX Designers, User Researchers, Developers, and others. Understand user journeys and the role UX writing plays in improving those user journeys. Report on and present your work, both internally and to client partners Take an evidence-led approach to your work, continuously improving long-form and micro-content based on user feedback, analytics, and industry best practices to improve usability, engagement, and conversion rates. Ensure that content follows all relevant legal and regulatory requirements, including accessibility standards, privacy laws, and industry regulations. Work independently, to a high standard, as the sole UX Writer within a Scrum/Agile team.

Essential Skills and Experience:

• Worked in a UX Writer or Content Design role (ie a role which leverages User-Centred Design principles)
• Worked with the Government Digital Service (GDS) design principals.
• Experience advocating for User-Centred Design
• Experience negotiating with and influencing senior stakeholders
• Exceptional written and verbal communication skills
• Experience working with brand tone of voice guidelines, design patterns and style guides
• Set yourself apart: Working in an Agile or similar multidisciplinary environment.
• Using Markdown or HTML.

What's in it for you:

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

• 25 days' vacation per year
• private medical insurance
• 3 extra days leave per year for charitable work of your choice

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services, we are known for.

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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