Content Designer — Hybrid, User‑Centred & Accessible Content

Homes England; Birmingham; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Hybrid working 50/50

33 days annual leave

Employee assistance programme

Discounts

Job summary

Homes England is seeking an experienced content designer to join our User Centred Design team within the Digital group. You will evaluate and improve content across end-to-end journeys for internal and external services, shaping modern, user-centred experiences that support housing outcomes.

You will work hands-on designing, publishing and testing digital content, and contribute to content standards, style guides and reusable patterns while collaborating with stakeholders and multidisciplinary

Qualifications

• Experience in creating clear, accessible content for end-to-end user journeys.
• Ability to turn complex information into concise content for diverse audiences.
• Familiarity with content standards and style guides.

Responsibilities

• Design and publish digital content across services.
• Prototype and test ideas with multidisciplinary teams.
• Manage content lifecycle and contribute to content standards.

Skills

Content design

User research

Agile

Prototyping

Tools

CMS

Job description

Homes England is seeking an experienced content designer to join our User Centred Design team within the Digital group. You will evaluate and improve content across end-to-end journeys for internal and external services, shaping modern, user-centred experiences that support housing outcomes.

You will work hands-on designing, publishing and testing digital content, and contribute to content standards, style guides and reusable patterns while collaborating with stakeholders and multidisciplinary