Content Designer for Government Digital Services

Amber Labs; Greater London; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance

Remote-first working with Liverpool St

Professional development budget

Perkbox membership

EV scheme after one year

Team socials

Referral scheme up to £3,000

Employer pension contributions

Choice of PC or Mac

Job summary

Amber Labs is seeking a skilled Content Designer to join our delivery teams on a major UK government programme. You will craft clear, accessible content across user journeys, ensuring messages are concise and compliant with GOV.UK and DSA standards.

You’ll work alongside researchers, designers and product managers in an agile setting. In this hybrid role with occasional travel to London, you’ll test content with users, iterate based on feedback, and champion plain English to help users complete

Qualifications

• Experience designing content for digital services in regulated contexts.
• Ability to write clear, accessible, user-focused content.
• Experience collaborating with researchers, designers and product teams.

Responsibilities

• Design, write and iterate clear, accessible content for digital services.
• Create user-focused content that supports task completion.
• Apply content design principles to simplify information and processes.
• Develop content across journeys, forms, notifications and touchpoints.
• Test content with users and refine based on evidence.
• Ensure content is accessible and written in plain English.

Skills

Content design

User research collaboration

Plain English

Accessibility

Agile delivery

Tools

GOV.UK style guide

Job description

Amber Labs is seeking a skilled Content Designer to join our delivery teams on a major UK government programme. You will craft clear, accessible content across user journeys, ensuring messages are concise and compliant with GOV.UK and DSA standards.

You’ll work alongside researchers, designers and product managers in an agile setting. In this hybrid role with occasional travel to London, you’ll test content with users, iterate based on feedback, and champion plain English to help users complete