Content Creator

Gamcare; Greater London; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

33 days’ annual leave including bank

Pension scheme with employer contrib.

Sick pay after six months’ service

Employee Assistance Programme

CALM app access

Job summary

GamCare is seeking a thoughtful Content Creator to develop clear, engaging digital content that supports people affected by gambling harms. You’ll turn complex information into accessible materials for self-help resources, online communities, and campaigns, working with our UX and Online Service teams.

You’ll combine creative writing with accessibility best practices and use feedback and analytics to continually improve content across platforms while ensuring tone is inclusive and accurate.

Qualifications

• Experience creating, editing and managing content across digital platforms.
• Excellent written communication skills and the ability to adapt content for different audiences.
• Understanding of digital accessibility and effective online engagement.
• Experience with content management systems or willingness to learn new systems.
• Ability to use feedback and engagement data to evaluate and improve content.
• Strong organisational skills and attention to detail.

Responsibilities

• Create clear, engaging digital content to support people affected by gambling harms.
• Turn complex information into accessible self-help resources, online communities, and campaigns.
• Collaborate with UX, Online Service Manager and teams to improve content and user experience.
• Use analytics and feedback to continually refine content and engagement across platforms.
• Ensure tone is inclusive, accurate and audience-appropriate.

Skills

Content creation across digital

Editing and management of content

Written communication

Digital accessibility understanding

Using analytics to improve content

Stakeholder collaboration

Job description

Location: Home-based, with attendance at GamCare's London head office approximately one day per week

This is an exciting opportunity to use your content creation skills to help GamCare make a real difference to the lives of people affected by gambling related harms and create digital content with a genuine social purpose.

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, deliver free treatment services across multiple regions of Great Britain and raise awareness of gambling harms through prevention programmes.

We're looking for a talented and thoughtful Content Creator to create content that encourages engagement and helps people who are experiencing problems with gambling to take an important first step towards getting support and accessing information and resources through GamCare's Online Services.

You'll create and develop clear, engaging and accessible digital content that supports people affected by gambling harms at different stages of their journey. From self-help resources and online communities to digital campaigns and new service developments, you'll have the opportunity to turn complex information into content that is relevant, supportive and easy to understand.

Working alongside our User Experience Lead, Online Service Manager and wider teams, you'll use creativity, feedback and digital insights to continually improve our content and the experience of people using our services.

About You

We're looking for someone who combines creativity and excellent writing skills with a genuine interest in how digital content can help people.

You'll be confident turning complex or sensitive information into clear, accessible and engaging content, with an understanding of the importance of tone, inclusivity and accuracy when communicating with people seeking support.

You'll bring:

• Experience creating, editing and managing content across digital platforms.
• Excellent written communication skills and the ability to adapt content for different audiences.
• An understanding of digital accessibility and effective online engagement.
• Experience of using content management systems, digital publishing tools or similar platforms, or the confidence to learn new systems.
• The ability to use feedback, analytics and engagement data to evaluate and improve content.
• Strong organisational skills, attention to detail and the ability to manage competing priorities.
• A collaborative approach and confidence working with colleagues and stakeholders across different teams.

What we offer

We want colleagues to feel supported, valued and able to balance their work with life outside work. Benefits include:

• 33 days’ annual leave including bank holidays, pro-rated for part-time colleagues and increasing to a maximum of 38 days with service
• A generous pension scheme, with 6% employer contribution
• Discretionary company sick pay after six months’ service
• A 24-hour Employee Assistance Programme
• Premium access to the CALM app for you and up to five dependants

The closing date for applications is 5 November 2026.

GamCare welcomes applications from people with lived experience of gambling-related harm and is committed to equality, diversity and inclusion. Visa sponsorship is available only in very limited circumstances, and applicants must have the right to work in the UK.