Content & Community Manager

Novacyt Group; Manchester; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Private healthcare

Pension

Life assurance

Free onsite parking

Job summary

Novacyt Group is seeking a Content & Community Manager to transform science and product insights into compelling content across multiple formats. You will engage audiences, educate communities and support commercial growth by turning complex science into engaging narratives.

You will collaborate with cross-functional teams such as Product Marketing, Digital & AI, Sales and Regulatory, delivering webinars, customer stories and campaigns that resonate in a regulated, diagnostics-focused

Qualifications

• Must be a storyteller who can translate complex science into accessible content.
• Strong professional writing, editing and content-production experience.
• Experience with content for regulated products or markets and a related degree or equivalent experience.

Responsibilities

• Shape the story behind launches and campaigns across multiple formats.
• Interview customers or KOLs and develop webinars and educational programmes.
• Create content for campaigns, launches, customer stories, case studies, webinars, social media, PR, sales materials and community programmes.
• Turn complex scientific information into clear, engaging content while maintaining accuracy.
• Coordinate planning, organisation and collaboration to move the content programme forward.

Skills

Storytelling

Professional writing

Editing

Content production

Content strategy

Regulated environments knowledge

Education

Marketing degree

Communications

Journalism

Life Sciences

Job description

Location: Manchester Science Park | Hybrid | Up to 25% travel

Salary & Benefits: Competitive salary + pension, life assurance, private healthcare, free onsite parking at our office

Can you turn complex science into content people actually want to read, watch and engage with?

We’re looking for a Content & Community Manager who can do exactly that.

This is a role for someone who loves creating — whether that’s a powerful customer story, a standout product launch, an engaging webinar, a thought-leadership piece or social content that gets people talking.

You’ll sit at the heart of our Commercial Marketing team, taking scientific, product and customer insights and transforming them into compelling content that educates our audiences, strengthens our communities and supports commercial growth.

What will you get your hands on?

Plenty.

One day you might be shaping the story behind a new product launch. The next, you could be interviewing a customer or KOL, developing a webinar, creating a campaign, writing a thought-leadership article or building content for our customer and distributor communities.

You’ll create content across multiple formats and channels, including campaigns, product launches, customer stories, case studies, webinars, social media, PR, sales materials, educational content and community programmes.

You’ll also help us:

• Bring new products to market with engaging launch content and campaigns
• Tell authentic customer stories and turn real-world experiences into powerful content
• Build communities that encourage conversation, education and advocacy
• Develop webinars and educational programmes with customers, experts and KOLs
• Create content that gives our Sales and distributor teams the tools they need to succeed
• Turn complex scientific and technical information into content that is clear, accessible and relevant
• Keep our content programme moving through strong planning, organisation and collaboration.

Who are we looking for?

First and foremost, you’ll be a storyteller.

You’ll know how to find the interesting angle, understand your audience and turn technical information into something people want to engage with — without losing the accuracy that matters in a scientific and regulated environment.

We’re looking for someone with strong professional writing, editing and content-production experience, alongside experience within diagnostics, genomics, life sciences, biotechnology or healthcare.

You’ll also have experience creating content for regulated products or markets and a degree or equivalent experience in Marketing, Communications, Journalism, Life Sciences or a related field.

You won’t be creating in isolation.

You’ll work with people across Product Marketing, Strategic Marketing & Growth, Digital & AI, Sales, R&D, Technical Support, Regulatory Affairs and Quality, as well as customers, KOLs, speakers and external creative partners.

That means access to brilliant expertise, interesting stories and plenty of opportunities to create content that has a genuine purpose.

If you’re someone who can combine scientific understanding with creativity, curiosity and exceptional storytelling, we want to hear from you.

Come and help us turn great science into stories that connect, educate and make an impact.