Content & Channels Lead - Strategy, Publishing & Accessibility

Student Loans Company; Glasgow; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

28 days annual leave

8 public holidays

Civil Service pension scheme

Life insurance 4x salary

Flexible working options

Cycle to work scheme

Discounts at retailers

Job summary

Student Loans Company in Glasgow is seeking a Content & Channels Lead to manage corporate content, digital publishing and creative services, ensuring clear, accurate information across key digital channels.

You will lead content strategy, publishing standards and governance, supervise Multimedia Designer and Filmmaker, and drive accessibility and user-focused content across intranet and GOV.UK presence.

Qualifications

• Experience in content design, digital publishing, or communications within a government or large organisation.
• Proven ability to write and edit content for digital platforms using plain English.
• Experience with GOV.UK publishing tools and applying the GDS style guide.
• Experience managing intranet content strategy, governance and stakeholder engagement.
• Experience analysing user feedback and analytics to improve content performance.

Responsibilities

• Lead a small team responsible for corporate content, digital publishing and creative services.
• Develop content strategies, publishing standards and governance frameworks.
• Write, edit and publish content; provide expert advice to stakeholders.
• Ensure accessibility, governance and user-focused content across channels.

Skills

Content design

Digital publishing

Stakeholder engagement

GOV.UK publishing

Plain English

Intranet content management

Accessibility WCAG

Content governance

Education

Degree in communications or related field

GCS/CIPR/CIM/IoIC membership or willingness to pursue

Tools

GOV.UK publishing tools

Job description

Student Loans Company in Glasgow is seeking a Content & Channels Lead to manage corporate content, digital publishing and creative services, ensuring clear, accurate information across key digital channels.

You will lead content strategy, publishing standards and governance, supervise Multimedia Designer and Filmmaker, and drive accessibility and user-focused content across intranet and GOV.UK presence.