Contact Centre Agent - Uncapped Commission (Gateshead)

JR United Kingdom; Gateshead; On-site; GBP 25,000 - 26,000; Full time

Job summary

An innovative company is seeking a confident sales advisor to join their dynamic team in Gateshead. This role offers a great starting salary with opportunities for growth and bonuses. You'll engage with customers, helping them discover the right products to enhance their digital experiences. With a focus on flexibility and support, this position allows you to balance work and personal life while developing your career. Join a team that values meaningful connections and provides comprehensive training to ensure your success.

Benefits

Online GP Access

Paid Carer's Leave

Family Leave

Discounts on EE & BT products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with experience in building relationships.
• Ability to negotiate and handle customer inquiries.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Provide information on products and services tailored to customer needs.

Skills

Communication Skills

Sales Skills

Negotiation Skills

Job description

Social network you want to login/join with:

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Client:

EE

Location:

Gateshead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside or Gosforth.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or need to miss work for emergencies. This includes scheduling your own breaks, banking time, and occasional home working options.

What’s in it for you?

• A great starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalized maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year, supporting you in growing your family.
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and will support your career aspirations.
• Season Ticket Travel Loan – Funds to pay for your commute upfront, making a difference where it counts.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?