Customer Service Representative - Uncapped Commission (Gateshead)

JR United Kingdom; Gateshead; On-site; GBP 25,000 - 26,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Kundenservice-Mitarbeiter für eine spannende Rolle in Gateshead. Diese Position bietet die Möglichkeit, Kunden über Telefon zu beraten und ihnen dabei zu helfen, ihre digitalen Bedürfnisse zu erfüllen. Mit einem attraktiven Gehalt, flexiblen Arbeitszeiten und einer Vielzahl von Vorteilen, einschließlich Online-GP-Zugang und großzügigen Familienurlauben, ist dies eine hervorragende Gelegenheit für alle, die ihre Karriere im Kundenservice vorantreiben möchten. Werden Sie Teil eines dynamischen Teams, das Wert auf persönliche Entwicklung und Unterstützung legt!

Benefits

Online GP

Marktführender bezahlter Pflegeurlaub

Familienurlaub

Rabatte auf EE & BT Produkte

Karriereentwicklung

Reise-Darlehen

Freiwilligentage

Optionale private Gesundheitsversorgung

Optionale Zahnversorgung

Qualifications

• Erfahrung im Kundenkontakt und Verkauf von Vorteil.
• Fähigkeit, Beziehungen aufzubauen und zu pflegen.

Responsibilities

• Kunden über Telefon beraten und Produkte empfehlen.
• Flexibles Arbeiten und selbstständige Pauseneinteilung.

Skills

Kommunikation

Verkauf

Kundenservice

Job description

Social network you want to login/join with:

Customer Service Representative - Uncapped Commission (Gateshead), Gateshead

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Client:

EE

Location:

Gateshead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside or Gosforth.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to colleagues caring for family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave, providing all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they choose to grow their family.
• Huge discounts on EE & BT products including Mobile and Broadband – saving hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and supporting your career goals.
• Season Ticket Travel Loan – funds to pay for your travel to and from work upfront, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?