Call Center Agent - Uncapped Commission (Gateshead)

JR United Kingdom; Gateshead; On-site; GBP 25,000 - 26,000; Full time

Job summary

A forward-thinking company is seeking a Call Center Agent to join their dynamic team in Gateshead. This role offers a competitive starting salary with opportunities for growth and uncapped commission. Ideal candidates will possess strong communication and sales skills, ready to engage with customers and enhance their digital experiences. With flexible scheduling, online health access, and generous family leave, this position supports work-life balance while providing meaningful career development. If you're ready to make a difference and thrive in a supportive environment, this opportunity is for you.

Benefits

Online GP access 24/7

Paid carer’s leave

Family leave with full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental coverage

Qualifications

• Confident in talking and building relationships with customers.
• Ability to handle sales conversations without hard selling.

Responsibilities

• Discuss products and services with customers over the phone.
• Enhance customer digital experiences by offering suitable products.

Skills

Communication Skills

Sales Skills

Customer Relationship Building

Job description

Social network you want to login/join with:

Call Center Agent - Uncapped Commission (Gateshead), Gateshead

Client: EE

Location: Gateshead, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters

If you’re confident in talking, enjoy asking questions, and building relationships, then this could be the role for you. Whether you have life experience or handle family negotiations daily, your transferrable skills can succeed in a sales advisor role with EE. We’ll train you on the rest so you can confidently discuss our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about enhancing their digital lives and offering suitable products. Join our Sales Team in Tyneside or Gosforth.

We understand life is flexible, and this role is designed with that in mind. We support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.

What’s in it for you?

• Starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year, for all parents.
• Huge discounts on EE & BT products, saving hundreds of pounds annually.
• Support to develop your career within EE.
• Season Ticket Travel Loan for commuting expenses.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage for you and your family.

Join a great team with meaningful support and tailored training. What are you waiting for?