Call Center Operator - Uncapped Commission (Gateshead)

JR United Kingdom; Gateshead; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator to join their dynamic Sales Team in Gateshead. This role is perfect for confident communicators who enjoy connecting with people and helping them find the right products to enhance their digital lives. With a competitive salary and uncapped commission, you will receive comprehensive training and support to excel in your career. Enjoy a flexible work environment that prioritizes your well-being, alongside generous perks such as online GP access, family leave, and career development opportunities. Join a vibrant team culture and make a meaningful impact in this rewarding position.

Benefits

Online GP Access

Paid Carer's Leave

Family Leave

Discounts on EE & BT Products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with strong relationship-building skills.
• Ability to engage customers and understand their needs.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide information on how to enhance digital lives.

Skills

Customer Service

Sales Skills

Communication

Education

High School Diploma

Job description

Social network you want to login/join with:

Call Center Operator - Uncapped Commission (Gateshead), Gateshead

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Client:

EE

Location:

Gateshead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside or Gosforth.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes options to schedule your own breaks, bank time, and occasional home working.

What’s in it for you?

• A great starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalized maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year.
• Huge discounts on EE & BT products, including mobile and broadband, saving hundreds of pounds annually.
• Support to carve your own career path. We’re passionate about developing our people and supporting your career ambitions.
• Season Ticket Travel Loan – Funds to pay for your commute upfront.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?