Consumer Fleet Sales Consultant

SG Fleet AU; Hampton in Arden; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Recharge and relax with wellness days

Industry leading parental leave

Learning budget and LinkedIn Learning

Volunteer days

Health and wellbeing support

Job summary

SG Fleet Group in the UK is seeking a motivated Sales Support/Consumer team member who will handle inbound calls and emails, assist with quoting and sales queries, follow up opportunities and ensure regulatory compliance while contributing to hitting B2C targets.

You will build dealer relationships, use sales tools, and help with reporting and data analysis, while prioritising workloads and maintaining accuracy across systems such as Dynamics and Miles.

Qualifications

• Experience of direct contact with customers.
• Self-motivated with a compliant but hard-working approach to achieving sales targets.
• GCSEs indicating competency in oral & written communication.
• GCSE in Maths or equivalent numeracy qualification.
• Computer literate.
• Ability to work independently AND contribute to a team performance.
• High level of accuracy and attention to detail.

Responsibilities

• Contribute to the growth of the Consumer fleet by retaining existing business and winning new business
• Advising and guiding drivers through the sales process particularly the technicalities of salary sacrifice
• Utilise tools available and existing sales skills to win the business, having a compliant but hard-working approach to following up customers and responding to their requirements
• Meet and exceed sales and activity based B2C targets
• Build relationships with the dealer network to ensure better access to stock cars, bigger one-off discounts where required to win deals and better support where there are any issues
• Where appropriate, identify process improvement opportunities and raise to Management- working together with other stakeholders to design and implement any changes
• Assist with customer reporting and data analysis as required, predominantly for internal reporting purposes
• Prioritisations of workload to ensure all deadlines are met
• Having a flexible approach to working hours in order to meet customer requirements
• Maintain databases - Dynamics, Miles and other systems used by the business
• To develop an appropriate level of knowledge of our industry and marketplace
• Support wider team objectives by assisting service team, management and other stakeholders where required

Education

GCSE - Level 2

GCSE Maths

GCSE English / written communication

Job description

About The Role

To work as a member of the Consumer team, primarily performing activities relating to sales, including but not limited to, answering inbound calls and emails to the sales line/inbox, assisting customers with quoting and sales related queries, follow up sales opportunities, follow sales process to ensure regulatory compliance, assisting with reporting and hitting and exceeding B2C sales targets.

About The Role

To work as a member of the Consumer team, primarily performing activities relating to sales, including but not limited to, answering inbound calls and emails to the sales line/inbox, assisting customers with quoting and sales related queries, follow up sales opportunities, follow sales process to ensure regulatory compliance, assisting with reporting and hitting and exceeding B2C sales targets.

Tasks And Responsibilities

• Contribute to the growth of the Consumer fleet by retaining existing business and winning new business


• Advising and guiding drivers through the sales process particularly the technicalities of salary sacrifice


• Utilise tools available and existing sales skills to win the business, having a compliant but hard-working approach to following up customers and responding to their requirements


• Meet and exceed sales and activity based B2C targets


• Build relationships with the dealer network to ensure better access to stock cars, bigger one-off discounts where required to win deals and better support where there are any issues


• Where appropriate, identify process improvement opportunities and raise to Management- working together with other stakeholders to design and implement any changes


• Assist with customer reporting and data analysis as required, predominantly for internal reporting purposes


• Prioritisations of workload to ensure all deadlines are met


• Having a flexible approach to working hours in order to meet customer requirements


• Maintain databases - Dynamics, Miles and other systems used by the business


• To develop an appropriate level of knowledge of our industry and marketplace


• Support wider team objectives by assisting service team, management and other stakeholders where required

SKILLS AND EXPERIENCE

• GCSE - Level 2


• Experience of direct contact with customers


• High degree of self-motivation with a compliant but hard working approach to achieving sales targets


• GCSE's or equivalent indicating competency in oral & written communication


• GCSE in Maths or equivalent numeracy qualification


• Computer literate


• Ability to work independently AND contribute to a team performance


• High level of accuracy and attention to detail required

ABOUT YOU

• You are team oriented, flexible and maintain an organised, open, and approachable working style


• Actively creates useful internal, external, and cross-functional relationships


• Critically analyses information and solves problems, demonstrating resourcefulness, perseverance, and accountability


• Communicates professionally and thinks/plans ahead


• Strives for process consistency and service improvements


• A collaborative and engaging working style


• Ability to work autonomously and demonstrate proactivity


• Consistently takes responsibility for high quality, high output work, showing innovative, forward thinking, and strong attention to detail and ability to embrace change

Who we are...

SG Fleet Group are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1100 employees.

Some of our perks include...

• Recharge and relax with up to 4 days of wellness days every year


• We offer industry leading 20 weeks paid parental leave


• Monetary service milestone awards


• Career progression opportunities


• Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more


• Two paid volunteer days each year


• Health and wellbeing support including a subsidy and an Employee assistance Program

https://youtu.be/j07XRviL-WM

What's Next...

We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity, work-life balance, and career development. We are a proud equal opportunity employer. Interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.