Consumer Data Architecture & Governance Lead

Deloitte (UK); Greater London; Hybrid; GBP 110,000 - 170,000; Full time

Job summary

Deloitte UK in London seeks a Senior Manager specialising in Consumer data architecture, governance and management. You will lead engagements with senior client stakeholders to define enterprise data strategies and pragmatic roadmaps aligned to commercial priorities.

You will shape enterprise models for product and customer data across the Retail and CPG value chain, establish data governance operating models, and guide multidisciplinary teams to deliver measurable outcomes and trusted data.

Qualifications

• Significant experience in a senior data architecture, data governance or data management role within Consumer businesses or Consumer-focused consulting engagements.
• Mandatory experience across both product and customer data domains, including how consistent, trusted data supports margin management, brand, customer understanding, omnichannel sales and loyalty.
• Strong understanding of the end-to-end product data lifecycle across CPG and Retail, from product creation and sourcing through supply chain, merchandising, commerce, fulfilment, customer engagement and retirement.
• Practical knowledge of product identification and industry standards, including product identifiers, GTIN, GS1 standards, barcodes and RFID, and how these enable traceability, interoperability and trusted product information.
• Proven experience developing enterprise conceptual and logical data models, including entities, relationships, key attributes, lifecycle states and business definitions; physical data modelling and technical implementation are not required.
• Experience leading client-facing teams and influencing senior business and technology stakeholders, with strong consulting, communication and commercial skills.

Responsibilities

• Lead engagements with senior Consumer business and technology stakeholders to define enterprise data strategies, conceptual and logical data models, and pragmatic transformation roadmaps aligned to commercial priorities.
• Shape consistent enterprise models for product and customer data, defining business entities, relationships, attributes, lifecycle states, ownership and stewardship without moving into physical data model implementation.
• Assess how product data is created, enriched, governed, mastered and consumed across the CPG and Retail value chain, including sourcing, merchandising, supply chain, stores, ecommerce, marketplaces, marketing, loyalty, service and regulatory reporting.
• Design and mobilise data governance and data management operating models, including decision rights, roles, forums, policies, standards, data quality controls, mastership principles and accountable ways of working.
• Lead multidisciplinary teams, assure high-quality client deliverables, develop trusted senior relationships, and translate complex data issues into clear business choices and measurable outcomes.

Skills

Data architecture

Data governance

Data management

Stakeholder management

Consulting

Tools

MDM tools

Job description

Deloitte UK in London seeks a Senior Manager specialising in Consumer data architecture, governance and management. You will lead engagements with senior client stakeholders to define enterprise data strategies and pragmatic roadmaps aligned to commercial priorities.

You will shape enterprise models for product and customer data across the Retail and CPG value chain, establish data governance operating models, and guide multidisciplinary teams to deliver measurable outcomes and trusted data.