Construction Internal Sales Pro: Build Relationships

Macgregor Industrial Supplies; Inverness; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Employee discount

Life assurance

Employee Assistance Programme

Learning and development

Career progression

Supportive and collaborative working环境

Leading independent supplier in SCOT

Job summary

MacGregor Industrial Supplies in the Highlands and Islands is seeking an Internal Sales Person to be the first contact for construction customers, helping them source products, prepare quotations, and process orders while delivering exceptional service.

In this role you'll work closely with Key Account Managers, Product Specialists, branches, and warehouses to keep projects moving, build relationships, and identify opportunities to add value with thoughtful solutions.

Qualifications

• Experience in Internal Sales, Trade Counter, Builders Merchanting, Distribution or Customer Service.
• Knowledge of construction products or the construction industry preferred.
• Experience preparing quotations and processing customer orders.
• Good IT skills and experience using business systems.
• Experience working in a fast-paced commercial environment.

Responsibilities

• Building strong relationships with customers over the phone, email and in person.
• Preparing accurate quotations and following them through to order.
• Processing customer orders quickly and accurately.
• Providing advice on products and solutions for construction customers.
• Liaising with suppliers and warehouse teams to ensure product availability.
• Keeping customers updated on deliveries and order progress.
• Working with Key Account Managers to support customer growth.
• Identifying opportunities to upsell and cross-sell products and services.
• Resolving customer queries professionally and efficiently.
• Maintaining accurate customer records using our systems.

Skills

Customer service

Relationship building

Organisation

Attention to detail

Communication

Team player

Positive attitude

Commercial awareness

Tools

Business systems

Job description

MacGregor Industrial Supplies in the Highlands and Islands is seeking an Internal Sales Person to be the first contact for construction customers, helping them source products, prepare quotations, and process orders while delivering exceptional service.

In this role you'll work closely with Key Account Managers, Product Specialists, branches, and warehouses to keep projects moving, build relationships, and identify opportunities to add value with thoughtful solutions.