Conference Support Coordinator

Larbey Evans; City Of London; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Salary to £50,000

Working hours 10am–6pm (Mon-Fri)

Outstanding employee benefits

Complimentary meals and refreshments

Job summary

Larbey Evans Ltd. is seeking a polished Conference Support Coordinator to provide reception and conference support on the client floor in its London office. You will welcome clients, coordinate room bookings and oversee daily operations to ensure seamless meetings and events.

With 5+ years in reception or conference services within a law firm, you will maintain high service standards, manage staffing, and escalate issues as needed to keep the conference floor running smoothly.

Qualifications

• 5+ years’ experience in reception, conference services or client-facing role in a law firm.
• Experience coordinating meetings and events.
• Strong commitment to delivering high standards of client service.

Responsibilities

• Welcome clients and visitors, manage arrivals and provide professional reception and telephone support.
• Coordinate conference room bookings, meeting schedules and daily Conference Floor operations.
• Oversee allocated meetings and events, ensuring rooms, equipment and refreshments are prepared to the required standard.
• Provide day-to-day operational oversight and senior cover during the Conference Support Manager’s absence.
• Monitor team workloads and support effective team coverage.
• Resolve routine operational issues and coordinate with relevant departments to ensure the smooth delivery of meetings and events.
• Support team training and development, promoting consistent service standards and procedures.
• Liaise with clients, colleagues and internal departments to manage requests and ensure effective communication.
• Maintain accurate booking records, systems and conference areas to a high professional standard.

Skills

Client service

Reception experience

Meeting coordination

Telephone support

Team leadership

Tools

Booking systems

Job description

Highly regarded US law firm with exciting growth in its London office is seeking a polished Conference Support Coordinator to provide exceptional reception and conference support across the firm’s client floor. You’ll welcome clients and visitors to the firm as well as coordinating daily coverage and oversee allocated meetings and events.

What’s On Offer:

• Salary to £50,000
• 10am – 6pm working hours (Monday-Friday)
• Outstanding employee benefits
• Complimentary meals and refreshments

Conference Support Coordinator – What You’ll Be Doing:

• Welcome clients and visitors, manage arrivals and provide professional reception and telephone support
• Coordinate conference room bookings, meeting schedules and daily Conference Floor operations
• Oversee allocated meetings and events, ensuring rooms, equipment and refreshments are prepared to the required standard
• Provide day-to-day operational oversight and senior cover during the Conference Support Manager’s absence, escalating issues as appropriate
• Monitor team workloads, identify staffing pressures and support effective team coverage
• Resolve routine operational issues and coordinate with relevant departments to ensure the smooth delivery of meetings and events
• Support team training and development, promoting consistent service standards and procedures
• Liaise with clients, colleagues and internal departments to manage requests and ensure effective communication
• Maintain accurate booking records, systems and conference areas to a high professional standard

Conference Support Coordinator – What We’re Looking For:

• 5+ years’ experience in reception, conference services or a client-facing role within a law firm
• Experience coordinating meetings and events
• Strong commitment to delivering consistently high standards of client service
• Sound judgement and the ability to recognise when matters require escalation
• Previous supervisory or senior reception experience desirable