Conference Supervisor

Daniel Thwaites; England; Vor Ort; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Wages access via Stream

28 days annual leave rising to 33 days

Health cash plan

Employee Assistance Programme

Enhanced parental pay

Apprenticeships available

Staff discounts on food, beverage and

Life assurance and pensions

Bespoke training programmes

Engaging & supportive work environment

Zusammenfassung

Daniel Thwaites Conference Supervisor role focuses on leading the day-to-day operation of meetings and events spaces, ensuring a seamless, professional and welcoming experience for organisers and delegates from setup to wrap-up.

You will coordinate room preparation, service delivery, and collaborate with Housekeeping, Maintenance, Food & Drink, and other hotel teams to deliver outstanding events. A proven hospitality background and strong planning and communication skills are essential.

Qualifikationen

• Experience in meetings, events or Food & Drink operations.
• Experience leading or supervising teams in hospitality.
• Excellent planning and communication skills.
• Knowledge of food safety, health & safety and allergens.

Aufgaben

• Acting as the primary host and contact for meeting organisers throughout their event journey.
• Ensuring meeting rooms and breakout spaces are presentation-ready and fully operational.
• Coordinating with Housekeeping, Maintenance, Food & Drink and wider hotel teams to deliver seamless events.
• Overseeing refreshments, catering requirements and service delivery.
• Leading and motivating team members to consistently achieve exceptional service standards.
• Managing operational readiness, quality checks and service recovery when needed.

Kenntnisse

Event coordination

Team leadership

Customer service

Planning & organisation

Health & safety know-how

Jobbeschreibung

Are you a hospitality professional with a passion for delivering memorable guest experiences? We're looking for a Conference Supervisor to lead the day-to-day operation of our meetings and events spaces, ensuring every organiser and delegate receives a seamless, professional and welcoming experience. As the operational lead for meetings, you'll be the key point of contact for event organisers, overseeing room preparation, coordinating service delivery, leading colleagues and ensuring every event is delivered to the highest standards. Your day to day;

• Acting as the primary host and contact for meeting organisers throughout their event journey.
• Ensuring meeting rooms and breakout spaces are presentation-ready and fully operational.
• Coordinating with Housekeeping, Maintenance, Food & Drink and wider hotel teams to deliver seamless events.
• Overseeing refreshments, catering requirements and service delivery.
• Leading and motivating team members to consistently achieve exceptional service standards.
• Managing operational readiness, quality checks and service recovery when needed. We're seeking someone who is experienced in meetings, events or Food & Drink operations. You'll be confident leading or supervising teams within a hospitality environment and highly organised with excellent planning and communication skills.

We are looking for someone who is passionate about delivering outstanding guest service, who is detail-focused and able to manage multiple priorities effectively. You will be knowledgeable in food safety, health & safety and allergen management. You will lead by example, take pride in creating exceptional guest experiences and demonstrate warm hospitality in everything you do. You're proactive, professional and committed to maintaining the highest standards across every event and meeting.

In return, we are offering a rewarding role with scope for career progression along with;

• A competitive salary, negotiable dependent on experience
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan with access to high street discounts
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Generous employee discounts on food, beverage and accommodation in our beautiful properties across the country
• Life assurance and pensions scheme
• Bespoke training programmes accessible to all
• An engaging & supportive work environment