Conference Services & Events Manager

Portico; London; On-site; GBP 55,000; Full time

Job summary

A leading company is seeking a Conference Services and Events Manager to oversee operations and deliver high-quality service standards at a prestigious site. This role involves managing reservations, planning events, and enhancing team performance, all while maintaining excellent client relationships. With competitive benefits and a focus on employee development, this position offers a dynamic working environment in a growing field.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline for counselling

Access to discounts and benefits platform

Training Academy with development opportunities

Qualifications

• Proven experience in a similar managerial role.
• Strategic and capable of delivering results under pressure.
• Open-minded with a commitment to service excellence.

Responsibilities

• Manage high volumes of reservations and plan events.
• Oversee the Events & Conference Services operation.
• Motivate team members and support their development.

Skills

Attention to detail

Client relationship management

Team supervision

Education

Relevant experience in high-end corporate or hotel environments

Tools

Audio-visual equipment experience

Job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico is currently recruiting for a Conference Services and Events Manager to oversee our team based at an American multinational investment bank and financial services company located in the City.

This location is a flagship for Portico! The team takes pride in delivering intuitive service with careful planning and faultless standards.

They have a flexible, can-do approach and strive to exceed expectations at every opportunity.

The main duties include managing high volumes of reservations and planning events. The successful candidate will oversee all aspects of the Events & Conference Services operation, supervise the team, and ensure continuous improvement of service standards while motivating team members and supporting their development.

Building and maintaining excellent client relationships is essential, with a focus on exceeding client and staff expectations.

Shift pattern: 40 hours per week, Monday to Friday

Salary: £54,338

Qualifications

The ideal candidate will have proven experience in a similar role within a high-end corporate or hotel environment. They should be strategic, open-minded, and capable of delivering consistent results under pressure in a dynamic business environment.

High attention to detail and a commitment to service excellence are required. Experience with audio-visual equipment and hospitality services is desirable.

Additional Information

What’s in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for counselling and information services
• Access to discounts and benefits platform offering savings at retail, hotels, cinemas, and more
• Training Academy with development opportunities