Conference & Events Team Member

The QHotels Collection; Thame; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discounts across The QHotelsCollection

Free parking

Training & professional qualifications

Learning & development

Employee Assistance Program - Hosp. A

Refer a friend scheme

Health club membership

Job summary

The QHotels Collection is seeking a Food & Beverage Team Member at Oxford Belfry Hotel & Spa in Thame. You will be stationed across the hotel's F&B areas, ensuring guest satisfaction and adherence to brand standards.

This role emphasizes guest service excellence, strong communication, and the ability to work under pressure during busy service periods. Training and development opportunities are provided alongside staff discounts and parking.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• Stationed in various F&B areas across the hotel to ensure guest satisfaction and uphold brand standards.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Skills

Guest service excellence

Customer service

Time management

Ability to work under pressure

Job description

Discounts across The QHotels Collection Family & Friends discounts in hotels across The QHotels Collection Support with training & professional qualifications, including course fees! Various learning & development available Access to an Employee Assistance Program - Hospitality Action Refer a friend scheme FREE parking AND……much, much more! What will I do? You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organisational skills
• Ability to work under pressure

Curious to find out more? Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

About Company: Free health club membership (T&Cs apply) Discounts across The QHotels Collection Family & Friends discounts in hotels across The QHotels Collection Support with training & professional qualifications, including course fees! Various learning & development available Access to an Employee Assistance Program - Hospitality Action Refer a friend scheme FREE parking AND……much, much more!