Conference & Events Team Member

Cambridge Belfry Hotel & Spa; Cambourne; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts

Training & professional qualifications

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Résumé du poste

Cambridge Belfry Hotel & Spa in Cambourne is seeking a flexible Food & Beverage team member to ensure guest satisfaction and uphold brand standards. You will rotate through outlets across the hotel, keeping staff informed about pricing and promotions to assist guests and maximise sales.

If you have a passion for delivering exceptional guest service and good time management, this role offers varied shifts, training opportunities, and the chance to work in a busy 4-star property with leisure

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational abilities.

Responsabilités

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Connaissances

Guest service

Customer service

Time management

Organisational skills

Work under pressure

Description du poste

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering
• exceptional guest service
• Strong customer service
• skills
• Good time management and
• organisational skills
• Ability to work under
• pressure

Curious to find out more?

Cambridge Belfry Hotel & Spa is located in Cambourne, 7 miles from Cambridge and is a 4*, 120-bedroom property. Our hotel has The Bridge restaurant and the Lounge bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.