Conference & Events Supervisor, Live in Accommodation available

Harri; Ashford; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free parking

Health club membership

Discounts at QHotels collection

Friends and family discounts

Training and professional quals fees

Learning and development

Employee Assistance Program

Job summary

Ashford International Hotel & Spa is seeking an experienced supervisor to lead the hospitality team in delivering an outstanding guest experience at our 4* hotel near Ashford. You will work with your team to upsell and promote hotel promotions while maintaining high standards of service.

Join a dynamic environment with opportunities for training and development and contribute to a high-quality guest experience across F&B and events.

Qualifications

• Previous experience in a supervisory role in a hospitality food & beverage department.
• Ability to work in a professional, efficient, high quality, service-oriented operation.
• A good knowledge of wines and spirits.

Responsibilities

• Supervise and lead your team to deliver a high standard of guest experience.
• Drive revenue opportunities by upselling and explaining promotions to guests.
• Ensure team training is provided and standards are maintained across service areas.

Skills

Supervisory experience

Team motivation

Wine and spirits knowledge

Service orientation

Job description

Do you have a passion for providing an outstanding guest experience?

Are you a strong leader who can help and motivate your team through a fast-paced environment?

Job Perks & Benefits:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

Job Overview:

Supervise and lead your team to deliver a high standard of guest experience. working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.

Key Skills & Qualities:

• Previousexperience in a supervisory role in a hospitality food & beverage department
• Ability of working in a professional, efficient, high quality, service-oriented operation
• A good knowledge on wines and spirits
• Excellent team motivator and team builder

Curious to find out more?

Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!