Conference & Banqueting Supervisor

Hilton Worldwide, Inc.; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join Hilton as a Food & Beverage Supervisor at the London Metropole Hotel, a top-rated workplace. Supervise operations across various departments, ensuring exceptional guest experiences and team support. Enjoy numerous benefits, including free meals, development programmes, and significant holiday allowance.

Benefits

Free, healthy meals when on duty

Personal Development programmes

Team Member Travel Program with hotel discounts

Team Member Referral Program

Discounted dental and health coverage

High street discounts via Perks at Work

Discounted parking

28 days holiday increasing to 33

Modern and inclusive team member areas

Qualifications

• Ambitious Food & Beverage professional eager to develop leadership skills.
• Passionate about guiding teams to success.
• Excellent communication and coaching skills.

Responsibilities

• Supervise and ensure smooth operations in Food & Beverage departments.
• Handle guest queries and complaints, creating memorable experiences.
• Deputise for management when necessary and collaborate towards shared goals.

Skills

Communication

Leadership

Coaching

Problem Solving

Job description

Job Description - Food & Beverage Supervisor (HOT0BO6O)

Job Number:

HOT0BO6O

Work Locations

Hilton London Metropole Hotel, 225 Edgware Road, London W2 1JU

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE

The Hilton London Metropole Hotel has recently completed a transformational refurbishment in 2022, updating all Food & Beverage outlets, Bedrooms, Public Areas, and Meeting Spaces.

Following this refurbishment, the hotel now features 1,100 bedrooms, four unique restaurants and bars, 35+ meeting rooms including three ballrooms with a capacity for over 1,350 guests, and an exclusive event space with breathtaking skyline views of London.

Benefits include:

• Free, healthy, and high-quality meals when on duty
• Personal Development programmes to support your career growth
• Opportunity to make a difference through our Corporate Responsibility programmes (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel stays and 50% off Food and Beverages (subject to outlets)
• Team Member Referral Program
• Discounted dental and health coverage
• High street discounts via Perks at Work
• Discounted parking
• 28 days holiday including bank holidays, increasing to 33 days over time
• Modern and inclusive team member areas

You will join the Food & Beverage team, working in the Restaurant, Bar, Room Service, or Conference and Banqueting departments.

You will supervise and ensure smooth, efficient operations, handle guest queries and complaints, and create memorable experiences for guests and colleagues. You will work closely with the management team, deputising in their absence, and collaborating towards shared goals.

Are you an ambitious Food & Beverage professional eager to develop your leadership skills and passionate about guiding your team to success? Do you possess excellent communication, coaching, and problem-solving skills? If so, this is the perfect opportunity for you!

EVERY JOB MAKES THE STAY.

At Hilton, it matters where you stay, but the experience is only part of the story. We recognize that creating unforgettable guest experiences involves many roles, and behind every role is an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.