Banqueting Supervisor

Four Seasons Hotels and Resorts; London; On-site; GBP 34,000 - 41,000; Full time

Job summary

Une institution hôtelière de luxe recherche un Banqueting Supervisor pour diriger une équipe dans un cadre prestigieux. En assurant une expérience client exceptionnelle lors d'événements variés, vous bénéficierez d'une culture de bienvenue et d'excellence. Un environnement dynamique au cœur de Londres vous attend.

Benefits

Formation et développement professionnel

Nuits gratuites dans les hôtels Four Seasons

Repas gratuits durant le service

Assurance vie gratuite

Plan dentaire Bupa

Jours de bien-être payés

Uniforme nettoyé gratuitement

Prêts pour abonnements saisonniers

Qualifications

• Expérience antérieure en supervision dans la restauration ou le banquet.
• Bonne compréhension de la logistique des événements.
• Bilingue en anglais, capable de gérer des situations sous pression.

Responsibilities

• Superviser la mise en place et l'exécution des fonctions de banquet.
• Coacher l'équipe de banquet pour un service impeccable.
• Être le point de contact pour les clients durant les événements.

Skills

Service à la clientèle

Leadership

Gestion du temps

Communication

Job description

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

Four Seasons Hotel London at Tower Bridgeis seekinga Banqueting Supervisortojoin ourteam. We are looking for a Banqueting Supervisor to support and lead our Banqueting team in delivering flawless events and exceptional guest experiences. From elegant corporate gatherings to high-profile celebrations, you will play a key role in ensuring every event runs seamlessly and meets the highest standards of Four Seasons service.

The Banqueting Supervisor role:

The Banqueting Supervisor oversees the service of banquet functions and events, as assigned by the Assistant Banquet Manager or Banquet Manager. This position will lead the Banqueting Waiter/Waitress team in set up and throughout servicing the events.

What you will do:

Oversee the setup, execution, and breakdown of banquet functions, ensuring smooth service and impeccable presentation.

Lead, coach, and support the Banqueting team during events, fostering a culture of excellence and attention to detail.

Collaborate with the Banquet Manager and Assistant Banquet Manager to deliver exceptional experiences in line with guest expectations and brand standards.

Act as a point of contact for clients during events, providing solutions with professionalism and care.

Uphold operational standards, health and safety regulations, and luxury service delivery at every stage.

What you will bring:

Previous experience in a supervisory role within high-end Food & Beverage or Banqueting operations.

Strong understanding of event service logistics and team coordination.

A proactive and hands-on leader with a passion for service and guest satisfaction.

Excellent communication skills in English and the ability to remain calm under pressure.

Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

£40,500 package which includes hotel service charge, and salary;

Excellent training and career development opportunities within the Four Seasons brand;

Up to 20 complimentary nights and unlimited discounted rates at any Four Seasons Hotel or Resort around the world based on years of service;

Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day;

Up to 2 paid Wellness days per year;

Holiday entitlement increases with years of service up to 33 days off;

Free Life Insurance;

Bupa Dental and MediCash plan available;

Opportunities to build a successful career with global potential;

Season ticket loan & cycle to work scheme;

Free uniform dry cleaning;

Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year;

Access to Wagestream – a salary advance benefit;

Employee Recognition Programmes;

& many, many more to discover!

We look forward to receiving your application!

All applicants must hold the Right to Work in the UK