Conference and Banqueting Assistant

Delta Hotels; West of England; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Training programs and career growth

Global hotel discount scheme

Complimentary hotel gym membership

Staff recognition programme

Life assurance

Meal on Duty

Free Parking

Generous share of gratuities

Discounts and more

Résumé du poste

Delta Hotels by Marriott Bristol City Centre is seeking a Conference and Banqueting Assistant to help deliver memorable events. You will welcome guests, set up conference rooms, and work with other departments to ensure seamless conferences and banqueting.

The role emphasizes customer service, strong communication, and flexibility to work various shifts, with benefits including global hotel discounts, on-duty meals, and staff recognition.

Qualifications

• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work a variety of shift patterns.

Responsabilités

• Welcoming guests and clients attending meetings, conferences and events.
• Responding to guest requests and enquiries.
• Setting up conference rooms and banqueting suites to agreed specifications.
• Working collaboratively with other departments to ensure the successful delivery of events.
• Serving food and beverages efficiently and professionally.
• Ensuring all event areas are clean, organised and presented to a high standard.
• Following all health, safety and hygiene standards, ensuring a safe and compliant working environment.

Connaissances

Customer service

Communication

Interpersonal skills

Flexibility

Description du poste

Welcome to Delta Hotels by Marriott, Bristol City Centre - Where Hospitality Meets Opportunity

Following a stunning renovation, Delta Hotels by Marriott, Bristol City Centre offers a dynamic, modern hospitality experience right in the heart of one of the UK’s most vibrant cities. With over 300 beautifully appointed bedrooms, we provide ample space for guests seeking comfort and style, whether for business, leisure, or a bit of both.

But the real heart of our hotel is our people. At Delta Hotels by Marriott, we’re committed to creating a supportive, inclusive, and inspiring workplace. Our team is made up of individuals who care deeply about what they do – offering genuine hospitality and a warm, thoughtful service to every guest.

We have an exciting opportunity for a Conference and Banqueting Assistant to join our team where you will help create memorable guest experiences by playing a key role in ensuring conferences and events run seamlessly.

The Role

You will be:

• Welcoming guests and clients attending meetings, conferences and events
• Responding to guest requests and enquiries
• Setting up conference rooms and banqueting suites to agreed specifications
• Working collaboratively with other departments to ensure the successful delivery of events
• Serving food and beverages efficiently and professionally
• Ensuring all event areas are clean, organised and presented to a high standard
• Following all health, safety and hygiene standards, ensuring a safe and compliant working environment

What do you need to apply?

We are looking for someone with excellent customer service skills and with previous experience in Conference & Banqueting or in a Food & Beverage environment. You will have strong communication and interpersonal skills along with the ability to work efficiently in a fast-paced environment while maintaining high level of attention to detail. Flexibility to work a variety of shift patterns is essential.

Benefits Include:

• Training programs and opportunities for career growth within an international brand
• Global Hotel discount scheme across all Marriott brands
• Complimentary Hotel gym membership
• Staff recognition programme
• Life assurance
• Meal on Duty
• Free Parking
• Generous share of gratuities
• Discounts and much more...

Join us and be part of a team that values excellence, sustainability, and career growth.