Concrete Dispatch Lead - Operations & Planning

MAGMAS; Cardiff; On-site; GBP 29,000 - 35,000; Full time

Job summary

MAGMAS in Cardiff is seeking a Concrete Dispatch Coordinator to lead and coordinate a team of dispatch coordinators in a fast-paced operational setting. You will help ensure batching, planning and distribution are efficient, safe and compliant, while delivering outstanding customer service.

The role focuses on coordinating workloads, supporting production planning and driving operational excellence within a central Cardiff office.

Qualifications

• Must be highly organised with strong planning and prioritisation abilities.
• Excellent communication and interpersonal skills with a focus on customers.
• Accurate, detail oriented and capable of working under pressure.
• Proactive problem solving and continuous improvement mindset.
• Experience coordinating workloads or teams is desirable.

Responsibilities

• Coordinate daily activities of the Concrete Dispatch Coordinator team.
• Support batching, production planning and distribution across the region.
• Monitor batching accuracy, KPI achievement and performance.
• Provide operational data and insight for planning decisions.
• Maintain accurate records and ensure compliance with safety requirements.
• Deliver outstanding customer service and stakeholder management.
• Assist with reporting and office administration as needed.

Skills

Organisational skills

Planning skills

Communication skills

Customer-focused

Attention to detail

MS Office

Problem solving

Team coordination

Education

GCSE Maths & English

Tools

Microsoft Office

Job description

MAGMAS in Cardiff is seeking a Concrete Dispatch Coordinator to lead and coordinate a team of dispatch coordinators in a fast-paced operational setting. You will help ensure batching, planning and distribution are efficient, safe and compliant, while delivering outstanding customer service.

The role focuses on coordinating workloads, supporting production planning and driving operational excellence within a central Cardiff office.