Concierge Porter: Guest Welcome & Luggage

Taste Hospitality Recruitment Limited; England; On-site; GBP 3,000 - 3,600; Full time

Benefits offered by this job

30 days holiday per annum

Gym and swimming pool access

Hotel stay and food discounts

Enhanced pension scheme

Free meals on duty

On-site parking

Uniform provided

Job summary

Taste Hospitality Recruitment Limited is recruiting a Hotel Porter for a 5 Star country house hotel in Wiltshire. The role is front-of-house, with shifts from 7am–3pm, 9/10am–5/6pm, and 2/3pm–10/11pm on a rota basis, offering a chance to deliver an exceptional guest experience.

Benefits include 30 days’ holiday, gym and pool access, staff discounts, enhanced pension, free meals on duty, on-site parking, uniform provided, and an attractive service charge of around £300 per month.

Qualifications

• Previous experience in a customer-facing hospitality role.
• Well presented and confident communicating with guests.
• A full driving licence would be beneficial.

Responsibilities

• Welcome guests on arrival and assist with luggage.
• Escort guests to bedrooms and introduce them to facilities.
• Provide a friendly and professional concierge service.
• Assist guests with enquiries and local information.
• Help arrange taxis and support guest transport requirements.
• Maintain the appearance of the entrance, reception and other guest-facing areas.
• Work closely with Reception and the wider front-of-house team.
• Deliver attentive, personalised service throughout the guest journey.

Skills

Customer-facing hospitality

Job description

Taste Hospitality Recruitment Limited is recruiting a Hotel Porter for a 5 Star country house hotel in Wiltshire. The role is front-of-house, with shifts from 7am–3pm, 9/10am–5/6pm, and 2/3pm–10/11pm on a rota basis, offering a chance to deliver an exceptional guest experience.

Benefits include 30 days’ holiday, gym and pool access, staff discounts, enhanced pension, free meals on duty, on-site parking, uniform provided, and an attractive service charge of around £300 per month.